Urgent Community Response Support WorkerNHS

Job summary

Are you passionate about people and looking to continue your career in healthcare? Or as you have some healthcare experience you are keen to join an innovative and dynamic NHS Trust thats really going places? Join us as a Senior Healthcare Support Worker (SHCSW), get paid while you continue to learn and develop your career with the Royal Devon.

Every day, you will make a huge difference to the lives of the people we care for, delivering a high standard of care alongside your colleagues.

In this role youll be providing personal care, promoting nutritional needs and assisting in the recovery and recuperation of patients on their journey to better health in their homes and in the community.

Main duties of the job

For more detail about the main duties of this role, please see the job description section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

Job description

For more information on the Job Description and Responsibilities please click the link below.

More detail about the role

Our Senior Healthcare Support Workers (SHCSWs) form an essential and well-respected part of our healthcare teams and in this role youll be supporting patients in the community setting.

This could mean providing care to patients in their homes or in a care home setting. [JR1] That means for this role you must have a full UK drivers licence with access to your own vehicle (with appropriate business insurance) as you will be travelling between patients homes during your shift to care for them.

You will be a valued member of the team through our comprehensive training and induction programme and our commitment to learning and development will satisfy even the most ambitious person.

We currently have vacancies in the WEB area Woodbury, Exmouth & Budleigh.

These are permanent posts. Full time and part time applications are welcomed.

The team

Within Urgent Community Response, you will be travelling across a wide geographical area, primarily linked to an Exmouth Hospital base. You must demonstrate willingness and flexibility to work across multiple sites/localities as the need arises.

It is essential that you have a kind and caring nature, are patient and able to offer a friendly smile. You must feel comfortable working on your own supported by a team of professional colleagues.

Duties will include provision of personal care, clinical duties where delegated, monitoring the patients condition and working with health and social care professionals to ensure that patients are safe and well at home. You will need great interpersonal and communication skills and be able to connect with individuals with varying levels of understanding.

Successful candidates will have NVQ3 in Health and Social Care, or an equivalent qualification/experience, and ideally have experience of working with older people in a community setting. You will also need to be competent with IT as electronic recording is an essential part of the role. You will be provided with a comprehensive induction programme including support to complete the National Care Certificate.

Please refer to the job description for further details of desirable attributes, skills and qualifications. You can download a copy by clicking on the link on the righthand side of this page.

This role is subject to an enhanced DBS check.

Our teams are caring, compassionate and inclusive, so whatever your background, you will be made to feel very welcome. More information about the role, training and development and the experiences of our HCSWs is included in the attached document. Read it now and find out for yourself why we are regularly voted as one of the best NHS Trusts to work for.

Please note, previous applicants need not apply.

Working Pattern: 37.5 hours per week. The service operates on a 7-day rota system between 0730-2200, including evenings, weekends and Bank Holidays. Depending on your shift pattern and working hours, you may also receive additional enhancements to your pay.

Interview Date: Friday 9th October 2026

For further information please contact: Lizzie Pickering, Support Worker Manager on 01395 282042 or [email protected]

As an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.

Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.

The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.

The Royal Devon University Healthcare NHS Foundation Trust was established in April 2022, bringing together the expertise of both the Royal Devon and Exeter NHS Foundation Trust and Northern Devon Healthcare NHS Trust.

Benefits

We will work together to maintain a culture that develops and supports you and your team.

This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.

Looking after you is important to us.

We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.

If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.

You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary is not the only financial benefit

You'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.

You will also have access to other benefits including:

National discount services such as the Blue Light Card and Health Service Discounts.

Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter

Car lease schemes.

The NHS Pension scheme (one of the most generous and comprehensive in the UK).

Cycle to work scheme

These are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

About us

Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.

We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).

Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).

Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.

Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.