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Watford Customer Service & Admin

Team AdministratorNHS

Watford, WD18 0JP Permanent £29,812 to £32,715
Posted 17 September 2026 Closing date 1 October 2026
Watford High Street Rail Station (0.5 miles, direct) Watford Underground Station (0.7 miles, direct) Brunswick Road / Clarendon Road (9.8 miles, direct)

Job summary

We are looking for a motivated individual to provide a full Team Administrative service, including a high degree of note taking for the Safeguarding team within the Adult Community Mental Health Team, based at Colne House, Watford

All applicants must have secretarial/administrative experience and contribute to the values of HPFT - WELCOMING, KIND, CARING, RESPECTFUL and PROFESSIONAL.

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

Main duties of the job

The successful candidate will have experience and skill in these key areas:

  • Full secretarial service to the Clinical team, including administrative support to the Safeguarding team, First Contact team and Consultant Psychiatrists
  • Excellent record keeping, note taking in the form of professionals/business/Safeguarding/Team meetings (shorthand is not required).
  • Excellent typing/document editing skills.
  • Paris electronic patient records database (full training will be given)
  • Microsoft Office package
  • Ability to work under pressure and multitask meeting notes with other secretarial duties.
  • To be able to work independently, using own initiative and undertake non-routine duties without direct supervision, working within broad procedural guidelines.

Candidates should be able to demonstrate that they can prioritise and manage their own workload whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of Microsoft office and accurate copy and audio typing skills are essential. This is a very busy and varied role, responsible for all aspects of administration and will involve service user contact, so good interpersonal skills are required.

Job description

For full details of the role and responsibilities for this vacancy please refer to the Job Description and Person Specification documents attached.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission

Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings.

Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

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