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Buckinghamshire Customer Service & Admin

ReceptionistNHS

High Wycombe, HP11 2RZ Permanent £13
Posted 17 September 2026 Closing date 9 October 2026
High Wycombe Rail Station (0.7 miles, direct) Amersham Underground Station (7.2 miles, direct) High Wycombe BusStn (0.2 miles, direct)

Job summary

We are looking to recruit an enthusiastic, hard-working and motivated receptionist to join our team.

You will need to be able to work as part of an existing team in a calm and professional manner and have excellent communication and customer service skills.

Main duties of the job

Essential skills and knowledge of:

  • General Practice
  • IT proficient
  • Excellent communication and customer service skills

Desirable skills

  • EMIS clinical system
  • Docman 10
  • Registration processes
  • Knowledge of QoF related activities

Job description

We are currently looking to recruit an enthusiastic, hardworking and motivated Medical Receptionist / Patient Advisor to join our dedicated "Front Line Team".

Knowledge of General Practice and the EMIS Clinical System would be desirable but not essential as full training will be provided.

Applicants must have excellent Communication and Customer Service Skills, basic IT Skills and have the ability to work as part of an existing team in a calm and professional manner. You will be involved in all aspects of reception area work which will includes administrative tasks.

The job can be very pressured and is certainly not for the faint hearted.

About us

At Riverside Surgery we are a friendly, busy GP practice, serving a patient list size of approx. 11,700 patients. We have a diverse range of patients and the surgery is located in the centre of High Wycombe. We have a large multi-disciplinary team which includes 8 GPs, 2 Specialist Nurses, 2 Nursing associates and a Paramedic. We are part of a network of GP Surgeries locally (Cygnet PCN) and have other shared staff such as a Social Prescribing Link worker.

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