Research SecretaryNHS

Job summary

As a Research Secretary within Clinical Research Directorate, you will provide vital administrative and secretarial support to research teams across a range of specialities. The role is central to ensuring the smooth running of research services, managing appointments, coordinating communications, maintaining accurate patient records, handling correspondence, and supporting meetings and clinical activities.

We are looking for an organised, proactive and professional individual with excellent communication, keyboard and IT skills, experience in secretarial procedures, and the ability to work independently while managing competing priorities. Accuracy, discretion, attention to detail and a commitment to patient confidentiality are essential, along with the ability to support patients and colleagues in a busy healthcare environment.

This is an excellent opportunity to contribute to cutting-edge clinical research within a supportive NHS team. You will play a key role in delivering high-quality research services, develop valuable specialist knowledge, and work alongside dedicated professionals whose work helps improve patient care and advance healthcare innovation.

• Interview Date Friday 19 October 2026
• 37 Hours 30 Minutes/Week
• You will be redirected to Trac to apply for the vacancy. Please expand the job details section and read all of the information before applying for the vacancy

NO AGENCIES PLEASE

Main duties of the job

• Managing patient research appointments.
• Acting as a key point of contact for research teams across the Directorate.
• Handling telephone and email enquiries, resolving issues where appropriate and escalating more complex matters.
• Preparing, typing and distributing correspondence, reports, agendas and meeting minutes and other documentation, including audio transcription.
• Maintaining diaries, arranging meetings and coordinating meeting room bookings..
• Managing patient records and data using electronic systems such as eRecord and departmental databases, ensuring confidentiality and accuracy at all times.
• Contributing to service improvement, audits, data collection and departmental procedures, while ensuring compliance with Trust policies and governance requirements.
• Providing cross-site administrative support and cover for colleagues during periods of absence.

Job description

• Working within Clinical Delivery Secretarial Department to provide a comprehensive administrative and secretarial support service across clinical research specialities to Consultants, Medical Staff and other clinical members of their team i.e. Team Lead, Research Nurses etc.
• Communicates with patients regarding appointments and admissions at the request of the clinical l staff.
• Provide cross site cover for Secretarial colleagues during absences as directed by Line Manager as required.

Whilst Newcastle Hospitals are a forward thinking and highly innovative organisation, the use of Third-Party Artificial Intelligence (AI) presents a risk to the integrity of our Recruitment & Selection processes. If you use AI, and it poses a risk to the integrity of your individual application or to the recruitment process, we may withdraw your application at any stage of the process.

About us

As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

With around 2 million contacts with patients every year, we deliver care from:

• Royal Victoria Infirmary (RVI)
• Freeman Hospital
• Newcastle Dental Hospital
• Cramlington Manor Walks
• Urgent treatment centres
• Newcastle Fertility Centre
• Northern Centre for Cancer Care, North Cumbria
• Northern Genetics Service

These include a range of flagship services which deliver cutting-edge care (supported by state-of-the-art diagnostic services in both radiology and pathology) and are a catalyst for innovation to support pioneering clinical practice in the NHS.

We also have offices at Regent Point in Gosforth and community sites.

Please see attached information on what Staff Benefits we have to offer at our Trust under 'Documents to download' or 'Supporting documents'.

For further information on The Newcastle upon Tyne Hospitals NHS Foundation Trust please visit: Careers | Newcastle Hospitals | NHS | Newcastle Hospitals and Newcastle Hospitals NHS Foundation Trust