Care Assistant - BassetlawNHS

Job summary

Hospice at Home Care Assistant

To provide individual high-quality care for patients in their own homes, including appropriate support for families, in line with hospice policy and agreed care plans. Care may include supporting patients while symptoms are assessed and brought under control, caring for the dying, supportive psychosocial and spiritual care in line with any agreed plan, enabling patients independence and supporting discharge home.

Working under the direction of a registered nurse and as part of the Beaumond House team and the End-of-Life Care Together Integrated Hub you will help maintain the standard of excellence, so the philosophy and values of Beaumond House Hospice Care are met.

Main duties of the job

Patient Care

• Provide personal care in line with the patients care plan under RN supervision, supporting toileting, washing, eating and drinking while maintaining dignity and privacy.
• After competency sign off, undertake independent visits to deliver delegated care with clear escalation routes.
• Support patients with medication after completing medicines support training, including prompting, assisting and, where authorised, administering prescribed medication within your competence and under RN direction.
• Prepare and serve simple meals, snacks and drinks following food hygiene training and hospice policies.
• Provide care after death, respecting cultural,spiritualand religious needs.
• After training, carry out verification of expected death in the community in line with hospice policy.
• Ensure safe custody and accurate recording of patient property.
• Always maintain patient safety, delivering care only within your training and competence.

Communication & Family Support

• Communicate sensitively with patients and families, adapting to preferred communication methods and supporting those with communication difficulties or sensory loss.
• Respond to queries in a friendly, respectful manner, directing people to theappropriateprofessionalwhen needed andmaintainingconfidentiality
• Support families with practical next steps after death, including liaising with funeral directors.

For more information see supporting documents

Job description

What you'll do

Patient Care

• Provide personal care in line with the patients care plan under RN supervision, supporting toileting, washing, eating and drinking while maintaining dignity and privacy.
• After competency signoff, undertake independent visits to deliver delegated care with clear escalation routes.
• Support patients with medication after completing medicines support training, including prompting, assisting and, where authorised, administering prescribed medication within your competence and under RN direction.
• Prepare and serve simple meals, snacks and drinks following food hygiene training and hospice policies.
• Provide care after death, respecting cultural, spiritual and religious needs.
• After training, carry out verification of expected death in the community in line with hospice policy.
• Ensure safe custody and accurate recording of patient property
• Always maintain patient safety, delivering care only within your training and competence.

Communication & Family Support

• Communicate sensitively with patients and families, adapting to preferred communication methods and supporting those with communication difficulties or sensory loss.
• Respond to queries in a friendly, respectful manner, directing people to the appropriate professional when needed and maintaining confidentiality.
• Support families with practical next steps after death, including liaising with funeral directors.
• Report concerns, deterioration or changes in condition promptly to the RN.

Documentation & Reporting

• Complete accurate, timely records at the point of care using hospice systems.
• Share relevant information with the RN and, when directed, with the Integrated Hub or Care Navigator.
• Document and communicate verification of expected death promptly to relevant professionals, escalating concerns immediately if criteria are not met.

Teamwork

• Build positive working relationships with colleagues and volunteers.
• Communicate professionally with all members of the multidisciplinary team, patients and families.
• Assisting the induction of new staff, students, bank and agency workers.
• Attend team meetings, one to ones and after death reviews.

Training, Development & Standards

• Attend mandatory training and relevant study days to maintain required competencies.
• Work in a non judgemental manner, respecting each patients individuality, choices and beliefs.
• Uphold hospice values through professional, compassionate and honest practice.

Safety, Infection Control & Environment

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• Apply infection prevention and control principles in all aspects of care.
• Maintain a safe environment by reporting faulty equipment, cleaning and reporting spillages and following hospice safety procedures.
• Assist with safe storage and disposal of equipment and hazardous materials, including sharps and soiled linen

Please note this list is not exhaustive. Duties may be reviewed and amended to meet service needs, and the post holder maybe required to undertake other reasonable tasks appropriate to the role.

About us

Beaumond House Hospice supports patients and their loved ones across North Nottinghamshire, providing free, compassionate care at home and at our Hospice in Newark. We place each person at the centre of everything we do, offering physical, emotional, and spiritual support with dignity and respect.

As a registered charity, we provide four in patient beds, Day Therapy, and Hospice at Home services for people with palliative and end of life needs. Our team offers personal care, emotional support, advice, and advance care planning in each persons preferred place of care. We are available 24/7 to offer information, a friendly ear, and signposting for patients, relatives, and carers.

We're looking for someone who is compassionate, person centred, open and honest, and committed to delivering high quality, professional care as part of a supportive, collaborative team. If you go the extra mile for others and want to make every moment matter, we'd love to hear from you.

What we offer

• 30 days annual leave ( rising to 32 with service) plus bank holidays
• Company pension via Nest
• Free DBS check and uniform provided
• Paid induction and ongoing training during working hours
• Clear role boundaries and realistic caseloads
• Wellbeing support and counselling services
• Blue Light Card Discounts (with membership)
• Mileage reimbursement for community travel
• Access to Mental Health First Aiders and Freedom to Speak Up Champions
• Supportive leadership with regular one-to-ones