Deputy Director of Voice, Culture and ExperienceNHS
Job summary
Deputy Director of Voice, Culture & Experience
Band 8D (indicative), Fixed Term 18 Months
Are you an experienced organisational development leader with a passion for culture, staff and patient voice, and meaningful change?
We are seeking an exceptional Deputy Director of Voice, Culture & Experience to join our acute NHS Trust at a pivotal time of transformation. This influential leadership role will shape how we listen to, understand and involve our staff, patients and communities, ensuring that insight is translated into visible action and sustainable improvement.
You will lead our approach to organisational listening, culture, psychological safety, participation and co-design, helping create an environment where people feel heard, valued and empowered to improve care. Working closely with executive, clinical and operational leaders, you will provide expert organisational development support across major change programmes, new ways of working and challenged teams.
Main duties of the job
The Deputy Director of Voice, Culture and Experience will lead the Trust's approach to organisational listening, staff and patient voice, culture, organisational development, psychological safety, participation and co-design, ensuring that insight is translated into meaningful organisational action. The postholder will strengthen the listening-to-action cycle, lead the development of Every Voice Matters and the Trust's "You Said, We Did" approach, and provide senior OD expertise to support culture change, behavioural change, challenged teams and major organisational transformation. They will lead targeted interventions in areas experiencing cultural or relational difficulties, support the embedding of the Trust Operating Model and the development of new multidisciplinary teams, and create the conditions for improvement through participation, co-design, constructive challenge and psychological safety.
Job description
We are looking for an experienced OD practitioner with a clinical background, a strong track record of leading culture and organisational change in complex environments, and the ability to influence at the most senior levels.
This is a unique opportunity to help build a culture where every voice matters, psychological safety thrives, and staff, patients and communities play an active role in shaping the future of healthcare.
Join us and help create an organisation that listens, learns and improves together.
This role is eligible for visa sponsorship under the UK Visas & Immigration (UKVI) Skilled Worker route however sponsorship can only be provided where applicants meet the specific requirements set by UKVI, including the relevant skill and salary thresholds (£25000), and any role-specific criteria.
About us
Working for our organisation
At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer abuddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.