Facilities AssistantUniversity

We are looking for individuals with a flexible approach to work, a real commitment to customer service and who will enjoy and embrace the opportunity of working as part of an integrated facilities management team.

As part of the Campus Services team within EFM, the Facilities Assistant is a key role in supporting the University’s core business of teaching and research by delivering essential integrated facilities support services to academic faculties and Professional Services departments to enable the University to achieve its strategic objectives.

As a customer facing role, the Facilities Assistant directly contributes to ensuring the experience and overall impression of the University by students, staff and visitors is one of excellence. Key responsibilities of the role include activities which focus on:

● Customer services and reception

● Building operations and FM service response

● Quality assurance and auditing of services and standards

● Health, safety and security

To be successful in the role, the Facilities Assistant will demonstrate a genuine commitment to providing a high standard of customer care; an ability to take ownership of problems and work hard to resolve them, have good communication, team working and problem-solving skills and have a positive, flexible approach to the role. They will also be committed to personal development and willing to attend training as required.

We’re one of the best not-for-profit organisations to work for in the UK. The University’s Total Reward Package includes a competitive salary, a generous Pension Scheme and annual leave entitlement, as well as access to a range of learning and development courses to support your personal and professional development.

We build teams of people from different heritages and lifestyles whose talent and contributions complement each other to greatest effect. We believe diversity in all its forms delivers greater impact through research, teaching and student experience.

£34,636 to £36,011 - 42 hrs per week (shift allowance)