Ward Clerk (Edith Cavell Ward)NHS

Job summary

An exciting opportunity has arisen for a vacancy within the Edith Cavell Ward at the Homerton Hospital. If you want to work in an environment which is fast paced, you enjoy working with members of the public and being part of a team, then working as the Ward Clerk for Edith Cavell is the job for you.

Edith Cavell ward is a 28 bedded ward specialising in Gastrointestinal and Rheumatological medicine .

If you would like to progress your career in a fast-paced and challenging environment, look no further than Homerton Hospital. As one of the first three star Foundation Trusts, we are now seeking a motivated and enthusiastic Ward Clerk to join our ward. This is a fast paced unit so you'll need to be constantly on the ball, but it's an exciting opportunity to join the team.

As part of a supportive and friendly team, you can look forward to first-class career development opportunities as well.

As a Ward Clerk will have the ability to manage your own caseload, and have a strong track record to be able to demonstrate high quality of admin and reception tasks and communicate effectively to the patient's and visitors to the unit.

***Closing date is indicative only and this vacancy may close once sufficient applications have been received, interested candidates are urged to apply to be considered as soon as possible***

Main duties of the job

• To provide a client centred reception service with respect to greeting patients,visitors and staff.
• To effectively deal with internal and external telephone enquiries; resolving queries as appropriate or otherwise passing them onto the appropriate individuals.
• To ensure that all relevant information including Healthcare Record are available for all patients.
• To record all patient information on the confidential computer system accurately and in 'real-time'.
• After discharge of patient, to document, track and deliver completed Healthcare Records to the appropriate department.
• After discharge of patient, to make any outpatient appointments as requested by the clinical team.
• To make the relevant transport arrangements for patients and escort(s) as requested by the clinical team via hospital transport/ambulance service.
• Where appropriate, to provide additional support with regards catering needs.
• To assist with booking agency staff and act on any messages in relation to this.
• To provide adequate clerical support where required. This includes photocopying notes and district nurse letters.

Job description

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.