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Winchester Customer Service & Admin

Care Home AdministratorNHS

Winchester, SO22 5JH Permanent £36,000
Posted 21 September 2026 Closing date 12 October 2026
Winchester Rail Station (1.1 miles, direct) Alresford (Mid Hants Railway) (7.9 miles, direct) Bus Station DRT (11.0 miles, direct)

Job summary

Package Description: Shift Details: 9 am to 5:30 pm (Maternity Cover) At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way. When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care. Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator at Winchester Heights Care Home in Hampshire. If this sounds like the place for you, wed love to hear from you! ABOUT THE ROLE Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of

Main duties of the job

Avery Healthcare is seeking a Care Home Administrator at Winchester Heights Care Home in Hampshire. The role requires supporting the General Manager, staff, and residents with administrative tasks. Responsibilities include data collection for invoicing, following up on unpaid fees, completing payroll returns, providing clerical support, and coordinating staff recruitment and onboarding. Candidates need a minimum of three years in business administration, computer proficiency, strong interpersonal skills, and the ability to prioritize work. Avery values respect, compassion, and exceptional care, offering a supportive environment for personal and professional growth.

Job description

Package Description: Shift Details:9 am to 5:30 pm (Maternity Cover)

At Avery Healthcare, we are all about supporting the people who care for our residents. We know how hard our teams work, and were here to celebrate and support you every step of the way.When you join us, youll be making a positive impact on residents lives every day your compassion and dedication truly make a difference. Were committed to helping you grow in a caring, supportive environment, with opportunities to learn and develop throughout your career. And as part of our close-knit team, youll experience a culture that values respect, compassion, and a shared commitment to exceptional care.Were now looking for a warm, enthusiastic, and dedicated individual to join our award-winning team as a Care Home Administrator at Winchester Heights Care Home in Hampshire. If this sounds like the place for you, wed love to hear from you!

ABOUT THE ROLE

Your focus as Care Home Administrator will be to support the General Manager, staff, and residents in administrative tasks to ensure the smooth and efficient management of the Home.

Other responsibilities will include:

  • Being responsible for the collection of data to enable invoicing to be carried out by Head Office.
  • Following up non-payment of fees immediately if they fall into arrears and report to Head Office any areas of concern for outstanding debtors.
  • Collating information and complete the weekly/monthly payroll return.
  • Providing clerical support to the General Manager and when appropriate other staff.
  • Coordinating the recruitment and onboarding process of staff within the home.

ABOUT YOU

To be successful in your application, you will live our values of caring, supportive, honest, respectful and accountable in all that you do.

Our ideal candidate must:

  • Have a minimum of three years of business administration experience.
  • Be confident working with computers.
  • Possess effective interpersonal skills and professional telephone manner.
  • Be able to prioritise your own workload.
  • Establish good relationships with all staff within the company.

ABOUT AVERY

At Avery, were not just one of the UKs largest providers of luxury elderly care homes were a place where people love to work. We believe that the later years of life should be as enriching as any other, and were passionate about creating meaningful experiences for our residents and our team alike. With our vision of "creating meaningful lives together," we proudly offer exceptional care across our growing network of over 100 homes, building a supportive and inspiring environment where employees feel valued and empowered every day. Join us and see why Avery is the preferred choice for residents and team members alike.

Please note this role will require:

  • A DBS Disclosure check, the cost of which will be met by Avery Healthcare
  • Proof of eligibility to work in the UK.

This advert may be withdrawn prior to the advertised deadline depending on the volume of applications received and business needs

About us

Avery Healthcare is one of the UKs largest providers of luxury elderly care homes. The organisation prides itself on creating enriching experiences for residents and team members, supported by a vision of 'creating meaningful lives together.' Avery operates over 100 care homes and is dedicated to offering exceptional care, fostering a supportive and inspiring work environment. The company celebrates the hard work of its teams and provides opportunities for career development. Avery values honesty, respect, and accountability, making it a preferred choice for employees looking to make a positive impact.

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