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Barking and Dagenham Customer Service & Admin

GP ReceptionistNHS

Dagenham, RM8 3XU Permanent
Posted 21 September 2026 Closing date 30 September 2026
Chadwell Heath Rail Station (0.5 miles, direct) Becontree Underground Station (1.4 miles, direct) Park View Road (N17) (8.4 miles, direct)

Job summary

The practice operates from 2 sites, so applicants need to be flexible and be prepared to travel across the sites. The practice sites are in Bennetts Castle Lane RM8 3XU and Parsloes Avenue RM9 5QP

Good customer service skills essential.

Experience working in a doctors surgery desirable but not essential as training will be provided.

Candidate must be flexible and able to cover extra shifts as required for sickness and annual leave.

The times of the shifts are either 7.45am-1.15pm or 1.15 to 6.30pm Monday to Friday. The shifts may vary week to week.

To ensure that the reception area of the practice runs smoothly.

To provide a high level of service to patients, doctors, nurses and other members of the practice team.

Main duties of the job

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job description

Please see attached file for the Job Description. Duties and tasks are not limited to what is written on the JD

About us

The practice has a growing population of over 21000 patients and offers a wide range of services. We are proud to be a GP Training Practice, hosting Foundation Year Doctors and GP Specialist Training Trainees.We operate from 2 sites. We provide the highest quality healthcare to patients in the area. Our Doctors, Nurses and all our other staff are dedicated to offering a professional service to the highest standards.

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