Transfer of Care LeadNHS

Job summary

This post is a partnership role working across GSTT & colleagues from Southeast London (SEL) discharge services. They will be responsible for the development and delivery of discharge services. The post holder will work in line with agreed objectives reflecting the targets, quality standards, resource controls and constraints and will contribute to delivering the management strategy of the discharge service within the Trusts.

The successful candidate will be a skilled communicator and be able to communicate highly complex and sensitive information at all levels across multiple Organisations.

The post holder will be able fosterstrong relationships at senior levels with key strategic and delivery partners, across the NHS and wider health and care sector and expert a creating co-operation and collaborative in working across organisation boundaries. In line with these responsibilities, the post holder will oversee and ensure the development and coordination of strong delivery plans across the discharge/transfer of care Services.

Main duties of the job

• Strategic and Operational Development: lead the strategic and operational direction of the discharge/transfer of care services across GSTT & SEL and effectively mainstream strategic priorities into commissioning and provider business across the health economy.
• People management: lead and develop high performing local delivery team, and line manage a team.
• Partnership working: effective relationship management and engagement with senior clinical and non-clinical stakeholder; developing strong and credible network relationships with partner Organisations within SEL.
• Design and lead delivery of significant transformational change regarding how we manage transfers of care/discharge, to meet trust strategic and operational objectives across the Trusts leading to measurable improvement in efficiency, safety and quality of care for patients.
• Lead effective implementation of the programme plan with appropriate monitoring arrangements in place.
• To implement a comprehensive programme dashboard effectively utilising existing data for the measurement of performance and modelling of outcomes, where possible working with IT colleagues in using electronic media to do so.

Job description

The post holder will:

• Lead on horizon scanning activities and identify local, national and international best practice to inform transfer of care/discharge services and pathways across Organisations and where appropriate ensure that it is adopted within the portfolio
• Extensive experience in synthesis and analysis of highly complex data from national and local sources and translating data to the Board
• Usecomplex data and skilled judgement in interactions with stakeholders to shape the design of the portfolio
• Promote innovation and research across transfer of care/discharge services, ensuring any research is translated into best practice

About us

Guy's and St Thomas' is one of the largest hospital trusts in the country, with a staff of 13500, a turnover of over £1billion and 900,000 patient contacts a year

The Trust comprises two of London's oldest and best known teaching hospitals. The hospitals have a long history, dating back almost 900 years, and have been at the forefront of medical progress and innovation since they were founded. Both hospitals have built on these traditions and continue to have a reputation for excellence and innovation.

Organisational Values: The post holder will:

Caring

1. Greeting and welcoming others

2. Providing patient-centered care

3. Checking on the wellbeing of patients and colleagues

4. Listening with compassion and empathy

Ambitious

1. Maintaining high standards

2. Acting on feedback from colleagues and patients

3. Being flexible in approaches and open to change

Inclusive

1. Valuing and learning from the views of others

2. Acting quickly and taking appropriate action when unfairness is seen

3. Addressing patients and colleagues as they wish to be addressed