PCN Manager (Fixed Term Cover)NHS

Job summary

An exciting opportunity has arisen to join Severnvale Primary Care Network as our PCN Manager on a 13-month maternity cover contract, working 22.5-30 hours per week. We are happy to discuss the exact hours with the successful candidate.

This is a varied and rewarding leadership role, working closely with the Clinical Director, PCN Board and Practice Managers to shape the future of primary care locally. You will provide strategic and operational leadership across the network, leading on the delivery of the PCN DES, financial management, workforce planning, governance, service transformation and neighbourhood working.

You will oversee the development and implementation of new services, build strong relationships with practices and wider system partners, and ensure the PCN continues to deliver high-quality, sustainable services that meet the needs of our population. You will also act as the Freedom to Speak Up Guardian Lead across our four member practices, promoting a culture of openness, learning and continuous improvement.

Main duties of the job

• Responsible for providing operational management support to the practices within Severnvale PCN.
• Will form an integral part of the PCN leadership working alongside the Clinical Director and the PCN board members.
• Act as the main point of contact of expertise, coordinate the successful achievement of all PCN DES contractual requirements, support the translation of national and local policies into meaningful changes, and support collaborative working between multiple organisations to achieve improved outcomes for the local population.
• Will also be responsible for Financial Management, working alongside the lead practice to ensure financial management and reconciliation of financial funds and maintaining accurate financial records.
• Responsible for strategic oversight, keeping abreast of all changes likely to affect the service now and in the future; including the operational planning, designing, implementing and reviewing new services and day-to-day management of these, for the PCN.
• Lead on the development and implementation of neighbourhood working initiatives, working collaboratively with primary care, community services, local authorities, voluntary organisations and wider system partners to improve patient outcomes.
• Be responsible for the development, management and maintenance of systems and processes to ensure the PCN operates at the highest level of performance and accountability.

Job description

Main Duties & Responsibilities

Be the first point of contact for Practice Managers with regard to delivery of PCN projects/schemes.

Act as the Freedom to Speak Up Guardian Lead for the four member practices, promoting a culture of openness, transparency and psychological safety. Provide an independent and confidential point of contact for staff who wish to raise concerns, ensuring concerns are managed appropriately and in line with national guidance.

Lead and coordinate neighbourhood working across the PCN, developing effective partnerships with member practices, community providers, local authorities, the voluntary sector and wider health and care organisations.

Analyse service specification, performance indicators and data collection requirements to inform design for new PCN services

Develop job descriptions, person specifications and selection and recruitment activities for new services (if required) to ensure the correct interpretation of the PCNs requirements have been understood

Support service delivery by being the conduit between the service provider and the PCN and its member practices, thereby ensuring integration of the new service staff into existing teams and working processes

Develop metrics and other arrangements to support the subcontracting of services and subsequent contract management

Be responsible for the management of operational processes of the PCN and for the development of Standard Operating Procedures for PCN services

Manage financial requirements on behalf of the PCN

Chair quarterly board meetings, capturing minutes for distribution

Co-ordinate training and development of PCN clinical/administrative staff

Manage recruitment, HR, induction and training of new PCN staff

Collate feedback / analysis data on behalf of the PCN to report to the ICB and other organisations as required

Manage the workflow processes in relation to the above

Help develop joint working and relationships across networks and its stakeholders.

Maintain relationships across all core member Practices & PCN Managers across the network.

Build external relationships and identify opportunities to work with wider system partners

Lead on the planning, mobilisation, implementation and evaluation of new services, transformation programmes and PCN initiatives, ensuring delivery against agreed objectives, timescales and budgets.

Drive continuous improvement across the PCN

Develop and maintain all PCN databases and policies

Carry out any other duties as may reasonably be required by the Clinical Director, PCN Board and its members.

Leadership:

Work with the PCN clinical director and the PCN Board to ensure the delivery of high quality of services, meeting the requirements of the Severnvale patient population.

Develop business cases to secure additional investment into the PCN

Lead on designated work streams as directed by PCN Clinical Director

Work closely with PCN Clinical Director and member Practices, support and build organisational capacity and capability

Work to improve patient and staff experience through supporting the management and facilitation of PCN- wide initiatives

Provide leadership, support and guidance to PCN ARRS positions

Provide strategic leadership for neighbourhood working service transformation and implementation of new NHS initiatives affecting the PCN.

Represent the PCN at locality, Integrated Care Board (ICB) and wider system meetings, building collaborative relationships to influence service development and improve outcomes for patients.

Travel

Regularly undertake travel to variety of sites.

The post holder will be required to support events, meetings or conferences, these may involve travel outside the Severnvale area.

About us

Severnvale PCN (Primary Care Network) comprises four GP practices in South Gloucestershire delivering services to a population of circa 34,000 patients which includes 8 care homes. We are an enthusiastic, dynamic, and friendly PCN who constantly strive to improve patient pathways and health care outcomes.

The PCN team includes a Clinical Director, a PCN Manager, a Community Frailty Practitioner, a Care Coordinator, 4 Clinical Pharmacists, , 7 Care Coordinator Prescription Clerks, 2 Social Prescribing Link Workers and First Contact Physiotherapists