Senior Care NavigatorNHS

Job summary

We have an exciting new opportunity for someone to join our practice as a part time Senior Care Navigator, supporting our care navigator team and working closely with our Site Coordinator. Experience supervising is essential and you must be available to work Fridays until 6:30pm.

Main duties of the job

The purpose of the role is to ensure our team of care navigators provide a friendly, efficient and first-class service for our patients and our local clinical team.

Alongside the Site Co-ordinator the postholder will act as the point of contact for all clinicians and other surgery colleagues with any issues.

Job description

This job description is subject to a flexibility clause and may change according to business requirements.

• General Care Navigator duties ensuring an excellent patient service
• Organising the day-to-day Care Navigator rota and duties alongside the Site Co-ordinator
• Supporting with training new starters and putting together training plans
• Supporting the Site Co-ordinator in planning and holding Care Navigator target meetings, and ensuring folders reflect this
• Supporting the team with difficult calls
• Oversee the smooth running of the reception area so that it is welcoming, friendly and clean and ensuring up to date information displayed around the practice
• Support Site Co-ordinator with inductions for new staff,locums,trainees,registrars etc
• Weekly room planning
• Weekly monitoring and reporting of calls for team members alongside Site Co-ordinator
• Order stationary, toners and hygiene products for clinical rooms
• Pick up on the day maintenance issues alongside Site Co-ordinator
• Weekly testing of fire alarm's alongside Care Navigation team
• Monitoring all stationery levels including printer toners, drums and placing orders. according to organisations preferred supplier.

About us

Benefits of the job:

• A friendly and approachable team.
• Generous NHS Pension.
• Team building opportunities.
• Opportunities to progress within the organisation.