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Salford Customer Service & Admin

Medical SecretaryNHS

Salford, M7 2YL Permanent £28,392 to £31,157
Posted 22 September 2026 Closing date 5 October 2026
Manchester Victoria Rail Station (0.9 miles, direct) Victoria (Manchester Metrolink) (0.9 miles, direct) Shudehill Interchange (1.1 miles, direct)

Job summary

Undertake audio/shorthand/clerical duties for your consultants, including minute taking as required, clinical letters, reports, discharge correspondence and clinical activity data inputting.

This may include administrative support relating to consultant tutorial work.

Main duties of the job

o Provide first point of contact for written and telephoneenquiries on behalf of your consultants, using judgement toestablish validity and priority of the contact.

o Deal with any admission enquiries using judgement andobserving patient confidentiality at all times.

o Liaise with General Practitioner's regarding clinic anddomiciliary visits. Liaise with outside agencies, includingSocial Services, Coroner's Office, other hospitals, general andgeriatric, medical services, clients and their relatives usingtheir knowledge and judgement of any given situation.

o Liaise on behalf of your consultants with multi-disciplinaryteam members with regard to requirements for jointoutpatients work/care programming activity.

o As directed by your consultants, record activity ontoappropriate medium meeting all required deadlines.

o Track all service users from referral to discharge ensuring allappointment and correspondence are within local and nationaltargets.

o Ensure all discharge notification and summaries aregenerated and sent to General Practitioner within agree timescale

Job description

See attached detailed job description and person specification:

Staff benefits

  • Pay Enhancements 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
  • 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
  • Excellent pension
  • Cycle to work scheme
  • Salary sacrifice car scheme
  • Wellbeing programme
  • Blue Light Card Discounts

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over 7000 members of staff, who deliver services from more than 122 locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.

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