Internal Communications and Engagement LeadNHS

Job summary

Are you a motivated and organised individual looking to make a difference in a meaningful environment?

St Leonard's Hospice is recruiting a part-time Internal Communications Lead to ensure staff and volunteers are informed, engaged and aligned with the Hospices mission, strategy and values. This new role will join the Workforce, Education, Learning and Development (WELD) Team to reshape internal communications and play an important role in managing our Employer of Choice aspirations.

This is a part-time position based at our main hospice site, working 31 hours per week in office hours with some flexibility over start and end times. The salary for this role is £28,174.26 per annum pro rata (FTE £28,555) with future pay progression up to £25,905.25 per annum pro rata.

Whilst we cannot accept applications that are submitted directly on NHS Jobs, please apply for this role on our website.

Main duties of the job

Your key duties will be to:

• Work with the WELD Manager to develop and implement a clear and engaging internal communication plan
• Write internal messaging such as bulletins and newsletter, working with key stakeholders to get engaging content
• Utilise data insights to improve and enhance the effectiveness of internal communications

This is a hands on, practical role with real scope to grow, ideal for someone who enjoys organising, improving and shaping how information is shared.

In order to fulfil this role, you will need:

• Proven experience in communications in a similar role
• Excellent organisational and communication skills including good grammar and be able to communicate with all levels within the Hospice
• The ability to work in a fast paced and varied environment and adapt quickly to changing briefs

What we can offer you in return:

• Flexibility for a great work/life balance
• Generous annual leave entitlement of up to 41 days
• Attractive pension schemes
• Extensive employee discounts on shops, holidays and lifestyle choices and Blue Light Card discounts
• Opportunities to grow your skills and career
• Free onsite car parking
• A supportive and friendly working environment

Job description

Working as part of the Workforce, Education, Learning and Development (WELD) Team, the Internal Communications Lead will ensure staff and volunteers are informed, engaged and aligned with the Hospices mission, strategy and values. The role plays an important part in managing our Employer of Choice aspirations and supporting our employer brand working with all colleagues within the wider People team.

Main duties and responsibilities

Professional

1. Work with the WELD Manager to develop and implement a clear and engaging internal communications plan across a variety of channels.

2. Be proactive and respond to emerging and time-sensitive priorities in a professional and appropriate way.

3. Work closely with key stakeholders to get engaging content which aligns to the Hospices priorities.

4. Work with the Communications Team to ensure consistency in tone of voice and message in both internal and external messaging.

5. Proactively identify staff and volunteer stories that capture SLHs impact which can be used for different audiences such as recruitment and wellbeing.

6. Support key stakeholders with internal messaging around projects, service changes, tailoring messaging for different audiences.

7. Work alongside key departments to assist with the managing of internal channels such as the Hospices intranet and notice boards to maximise user engagement.

8. Work with the WELD Manager to create and analyse appropriate surveys.

9. Utilise data insights to improve and enhance the effectiveness of internal communications. Explore new tools to improve reach and engagement.

10. Undertake project work to support staff engagement and satisfaction levels, including wellbeing.

About us

Our mission is to provide excellent care and support to those living with life-limiting illness and to the people they care about, to enrich their lives and to contribute to the ongoing development of end-of-life care. We do this by placing our patients at the centre of everything we do, and through involving patients and their families in all decisions regarding their care.

We can only achieve this with the help of our amazing colleagues, by developing and recognising their contribution, and by sharing our knowledge and skills through education, audit and research.