Medical SecretaryNHS

Job summary

We are recruiting a dynamic, methodical, forward thinking secretary ideally Full time but may consider part time (Over 5 days) to help assist our clinical team with managing our referral processes.

Main duties of the job

• Typing letters/reports and associated documentation as required by Partners/Clinical Directors
• Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently
• Maintain an accurate referrals database mainly for TWR
• Process referrals via ERS and email - make sure to keep up to date with any changes
• Process advice & guidance requests
• Scanning of patient-related documentation and attaching scanned documents to patients healthcare records
• Input data into patients healthcare records as necessary
• Assist with training of new staff
• Ad-hoc duties when required by Management/Partners
• Manage all administrative queries as requested
• Support all clinical staff with general administrative tasks when needed
• Manage Practice email account

Job description

Lambton Road Medical Practice would like to employ an enthusiastic and motivated individual to join our multi-disciplinary team to provide a range of professional and first-rate support services to both our patients and Clinical Team. The role will mainly be focused on managing and monitoring Referrals, supporting Clinicians. The ideal candidate must possess excellent communication skills, as well as ability to work autonomously within a fast-paced environment. The Medical Secretary must also have knowledge of medical terminology and be familiar with computer systems and software commonly used in healthcare settings.

Key Competencies:

Main responsibilities will be including, but no limited to:

Typing letters/reports and associated documentation as required by Partners/Clinical Director

Liaising with external agencies such as hospitals and community services to ensure referrals are processed efficiently

Maintain an accurate referrals database mainly for TWR

Process referrals via ERS and email - make sure to keep up to date with any changes

Process advice & guidance requests

Scanning of patient-related documentation and attaching scanned documents to patients healthcare records

Input data into patients healthcare records as necessary

Assist with training of new staff

Ad-hoc duties when required by Management/Partners

Manage all administrative queries as requested

Support all clinical staff with general administrative tasks when needed

Cover Practice email account

About us

We are busy Practice of 18,500 patients situated in Raynes Park, with great transport links. We form part of West Merton PCN serving a local population of roughly 33,000 patients.