Administrator to the Guardian of Safe and Flexible Working (GOSFW)NHS

Job summary

• Provide a professional, effective and efficient administrative support function to the Guardian.
• Collate and provide information to support Health Board compliance with the 2026 Terms and Conditions for Resident Doctors.
• Receive, and where necessary, escalate exception reports.
• Compile weekly and quarterly reports.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

Planning and Design

The post holder will provide professional, efficient and effective administrative support to the Guardian to enable the Health Board to comply with the 2026 Terms and Conditions for Resident Doctors in relation to exception reporting.

The post holder will be guided by established processes but will also be required to act on their own initiative with advice from the Guardian where needed.

Improvement and Monitoring

Analyse data and information received and identify trends of high-risk Exception Reporting across Departments.

Monitor the system database on a daily basis for all Exception Reports logged.

Escalate any Immediate Safety Concerns generated via an Exception Report to the Guardian.

Monitor deadlines for the review process of Exception Reports by Educational Supervisors and proactively seek resolution within required response times.

Work with the Guardian to identify where there are areas of concern and support the development of action plans and reports in relation to this.

Communications

Deal with all day-to-day correspondence on Exception Reporting - initiating appropriate responses in order to provide relevant staff with the required information.

Liaise with Resident Doctors, Educational Supervisors, Rota Co-ordinators and Service Managers to ensure submission of claim forms or via the roster for payment arising from Exception Reporting are processed within contractual timescales.

Job description

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

About us

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.

Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.

Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.