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Leeds Customer Service & Admin

Clerical Officer - Cardiology Patient AdminNHS

Leeds, LS1 3EX Permanent £25,272
Posted 22 September 2026 Closing date 6 October 2026
Leeds Rail Station (0.4 miles, direct) Ingrow West (Keighley & Worth Valley Railway) (15.2 miles, direct) Dyer Street (0.7 miles, direct)

Job summary

Do you have excellent communication and administrative skills and can work effectively as part of a team? Do you enjoy working in a busy environment and want a challenge? Then this could be the role for you!

Main duties of the job

At the Cardiology Admin, we are looking for a friendly, self-motivated, enthusiastic, and positive individual to join our team in a full-time position as a Clerical Officer. We are based at the Leeds General Infirmary. You will be joining a friendly, supportive team of administration staff, secretaries, doctors and nurses.

At LTHT, we pride ourselves of having the goal to be the best place to work, so if this is a role you are interested in, please apply to become the next Clerical Officer at Cardiology!

Why join our team?

You will join a large, friendly and supportive team

We will provide a full induction and training package tailored to your individual needs

We are committed to continuous professional development for all our staff

Access to support forums led by staff in key areas including BAME, LGBTQ+, health and wellbeing, disability networks and more!

Job description

Why you should join our Team

The successful candidate is expected to provide an efficient, effective and accurate administration to support the delivery of high standard and cost effective treatment for patients.

You will be responsible for making outpatient appointments, clinic preparation, updating patients medical records, dealing with patient enquiries, and supporting other healthcare professionals with a variety of administrative tasks Therefore, having excellent communication and organisational skills, being able to work as part of a team as well as being able to use own initiative and working towards deadlines are essential for this role

If you have the skills to take on this role, please apply. We want you on our team!

What you will bring to the role

Criteria:

Educated to GCSE Grade C or above in English and Maths

ECDL qualification or willingness to undertake such training

Knowledge of Computerised Office Systems

An Administrative qualification eg CLAIT, IBT (desirable)

Willingness to undertake further professional development and training

Experience in dealing with members of the public in an working environment

Previous NHS experience including Office Administration experience (desirable)

Experience of using administrative systems including data entry (desirable)

Operation of hospital out-patient receptions (desirable)

A good team player, with the ability to work in a diverse and demanding environment in a multidisciplinary team

Excellent communication skills both verbally and written that are clear and concise

Effective interpersonal skills

Good organisational and time management skills

Basic computer literacy and willingness to further undergo training

Ability to use the Trusts Patient Administration System (desirable)

Please see the attached job description for further information about this vacancy.

For questions about this job, contact:

Sophie McGovern

Patient Services Coordinator

[email protected]

Shortlisting Date: w/c 5th October

Interview Date: w/c 19th October

About Leeds Teaching Hospital NHS Trust

Our Trust values

The Leeds Way is working together to support each other and deliver the best possible care to patients.

We are.

Responsible Open and Honest One Team Kind

Our Trust priorities

Our purpose: Excellent, safe and sustainable care for every patient every time

Our priorities:

People Improvement and Innovation Partnerships Outcomes

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

About us

The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time. Our vision is to provide the highest quality specialist and integrated care. We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page. Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.

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