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Doncaster Customer Service & Admin

Administration LeadNHS

Doncaster, DN4 8QN Permanent £28,392 to £31,157
Posted 22 September 2026 Closing date 6 October 2026
Doncaster Rail Station (1.9 miles, direct) Parkgate (8.9 miles, direct) Trafford Way/X2 (1.9 miles, direct)

Job summary

The post holder will be aligned to a portfolio of the Care Group and will lead the clinical administration and clerical support functions across identified services within the Care Group. This will include responsibility for administrative and data quality, support for the achievement of service KPIs and customer service. They will operationally manage the clinical administration staff within the Care Group.

Main duties of the job

Administration

Work with Service Managers/Modern Matrons to support the on-going development of administration services within the Care Group

Working with clinical and administrative staff; establish and streamline administrative processes across all pathways

Working with colleagues, ensure that IT system functionality is maximised and used effectively for the efficient service delivery

Job description

Please view the attached job description and person specification to view the full details about the role.

We reserve the right to close the vacancy early if there are a high amount of applications.

About us

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 4000 talented colleagues who are very much appreciated, valued, and respected.

We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are dedicated to the development of our our people and hold a learning half day every month for our colleagues.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below:

https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/

To find out more about working for RDaSH and the fantastic benefits we offer visit our website:

https://www.rdash.nhs.uk/about-us/getting-involved/work-with-us/

We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more:

https://youtu.be/WMJSkLoTk4Q

The main terms and conditions of service can be found here:

https://www.nhsemployers.org/publications/tchandbook

Apply / view full listing →
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