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Westminster Customer Service & Admin

UCC administrator - Part timeNHS

London, NW8 9NH Permanent
Posted 23 September 2026 Closing date 5 October 2026
South Hampstead Rail Station (0.6 miles, direct) St. John's Wood Underground Station (0.1 miles, direct) Victoria Station (2.9 miles, direct)

Job summary

We are looking for a Reception Administrator to work within the Urgent Care Clinic team who is professional, well-organised and can provide high quality administrative support.

Main duties of the job

To perform all administration duties within the Urgent Care Clinic with the aim of ensuring all patients, visitors and staff receive a warm, professional and courteous welcome on arrival in a clean and tidy reception area at all times. Staff must be an Ambassador of the Hospital values.

Job description

  • Ensure all patients are registered and the minimum data set captured and updated on the IT system
  • To ensure a first class service is delivered
  • Cashiering duties and Policies are adhered too
  • Hospital fees are invoiced and payment taken and records updated
  • Liaise with nursing staff to ensure smooth running of clinics and have up to date information on what is happening within the department.
  • Training of new staff on processes and systems within your area

About us

St John & St Elizabeth Hospital is a leading private hospital in London, offering a comprehensive range of specialist medical treatments, clinics and diagnostic services from a team of world-class consultants, supported by a dedicated team of clinical and non-clinical staff.

We are known for our exceptional standards of care, excellent nursing standards, and cutting-edge medical treatments.

We have 170 years of history and are looking for people to join us for the next chapter. We are very unique as the only truly charitable private hospital in London and as a charity, every private patient treated helps support our on-site community hospice.

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