Team Administrator/Medical SecretaryNHS

Job summary

An exciting opportunity has arisen for one team administrator to join the Bentley House Community Health Hub.

We are looking for an enthusiastic and organised administrator to support the team to deliver a patient-focused service.

You will need to be a motivated and flexible team player with excellent communication skills. Previous work experience in mental health would be desirable.

Main duties of the job

The successful post holder will support the Community Mental Health Hub and work as medical secretary to a consultant and their junior medical staff.

The duties include management of referrals and waiting lists on the electronic patient record SystmOne, processing letters, telephone calls and minute taking at meetings.

The post holder will be part of a wider admin team including referral coordinators, receptionist and medical secretaries, who work as a team to provide nominal cover for general admin tasks when required, including covering reception.

Job description

Please see attached Job Description and Person Specification for further details.

Duties of the Medical Secretary/Team Administrator include but are not limited to:

Sending letters and forms to service users, carers and GPs

Receiving and making telephone calls

Managing spreadsheets (including KPIs)

Supporting with SystmOne recording, uploading of documents, opening and closing of referrals

Managing room bookings for the team

Attendance and minute taking for MDT's and other meetings

Provide cover for general admin/reception

Ordering of equipment

About us

Bentley House is proud to serve a diverse community in Harrow. The admin team are expanding a short walk from Harrow & Wealdstone station, with good transport links.

Please note: This vacancy does not meet the criteria for Skilled Worker sponsorship, unless you meet the criteria by temporary exemption from current changes to immigration rules put in force on 22/07/2025. "Separate provisions are applied to workers who have been sponsored and continuously held a Skilled Worker visa since prior to 04/04/2024."

As such, if you don't meet the Transitional Provision (above) we are unable to consider your application unless you can provide documentary evidence of your right to work in the United Kingdom. If you believe you are eligible for sponsorship or already hold a valid right to work in the UK, please ensure you provide full details of your immigration status in the Pre-Screening Immigration section of your application form.

Please note role eligibility also depends on whether the role meets the salary threshold for the relevant occupational code (SOC CODE).

For further info please visit: Skilled Worker visa: Overview - GOV.UK