Head of Capacity and FlowNHS

Job summary

Head of Capacity and Flow (Cross site) is responsible for ensuring Trust capacity is used to maximum efficiency whilst maintaining safety and quality at all times. The post holder will be the management lead for the site and patient flow across the sites. This will include both Emergency and Elective flows and ensuring strong oversight of discharge plans on a daily basis. The Head of Site Management will work collaboratively with Divisional teams, departments and external partners to provide assurance that robust systems for site and patient flows are in place and that high quality patient-led services are delivered consistently. In collaboration with Divisional teams the post holder will ensure Trust wide operational priorities are identified and delivered on a daily basis with robust plans from the Division for out of hours particularly.

The post holder will be responsible for the oversight and the patient flow remit will include oversight of timely patient access to assessment areas from ED, access to specialty wards along with close liaison with the discharge hubs. This is a crucial role working closely with teams both internally and externally to deliver key Trust objectives in meeting patient access standards and safe discharge to the community with partners. The post holder will jointly lead the site team, ensuring that all aspects of the service provided meet the objectives established for this team at all times.

Main duties of the job

• To be familiar with and adhere to the policies and procedures of the Trust. Behave and act at all times in accordance with the Trust Values.
• To achieve and demonstrate agreed standards of personal and professional development within agreed timescales.
• To participate fully in the performance and development review (appraisal) process and undertake Continuing Professional Development as required.
• To participate in surveys and audits as necessary in order to enable the Trust to meet its statutory requirements.
• To be aware of the Trust's emergency planning processes and follow such processes as necessary, in the event of an unexpected incident.
• This job description is not exhaustive. Staff may be required to undertake any other duties at the request of the line manager, which are commensurate with the band, including project work, internal job rotation and absence cover.

Job description

Please see attached Job Description for further details.

For further questions please do not hesitate to reach out.

About us

A wide range of staff benefits are available to our staff including staff development, enrolment in the NHS pension scheme, auto-enrolment to our Temporary Workforce Service, access to onsite nurseries. staff restaurants and accommodation.

In addition to an internal Occupational Health department, all staff also have access to free psychological support through our confidential Employee Assistance Programme. Onsite parking is available from only £50 a year.

There has never been a better time to join East Sussex Healthcare NHS Trust, submit your application today.

Statement on the Use of AI

We value the individuality that each candidate brings to the application process. While we understand that AI tools are widely available, we strongly discourage applicants from using AI-generated content when applying for jobs with us. We believe that your application should reflect your true skills, experiences, and motivations, which are best conveyed through your own words and unique perspective.

Using AI for your application may not accurately represent your knowledge, skills, and experience and may result in a disconnect between your qualifications and our assessment of your application.

We encourage applicants to take the time to thoughtfully complete their applications; by doing so, you allow us to better understand your true potential and ensure a fair and transparent evaluation of your application. Over reliance on AI-generated content may diminish your chance of success.