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Exeter Customer Service & Admin

Team AdministratorNHS

Exeter, EX1 3QS Fixed-Term £25,760 to £27,476
Posted 25 September 2026 Closing date 8 October 2026
Pinhoe Rail Station (0.7 miles, direct) Seaton Terminus (Seaton Tramway) (17.7 miles, direct) Lyndale Coach Park (38.0 miles, direct)

Job summary

This is an opportunity to join one of our friendly TALKWORKS teams, with two opportunities available: one with the East Devon TALKWORKS team, based in Exeter, and the other with the Mid Devon TALKWORKS team, based at Tiverton Hospital.

Both roles offer hybrid working, including the option to work from home on some days if required.

The post holder will need a good telephone manner, as the role involves responding to clients phoning into the service, and processing referrals, and making calls to clients. The role also therefore requires the accurate entry of confidential and sensitive data into clinical record systems.

The role will involve the coordination and implementation of office procedures and will require a high degree of organisational skills and excellent working knowledge of administrative systems.

Interviews for these posts are scheduled to take place on Tuesday 20th October at Elizabeth House in Exeter.

If you are applying for the Tiverton based post and travelling to Exeter for the interview would be problematic please contact the recruiting manager to discuss alternative options.

Main duties of the job

Duties and Responsibilities

Key Responsibilities include:

  • Work within the friendly Exeter and East or Mid Devon administration team supporting clinicians who provide psychological therapy
  • Comprehensive diary management
  • Meetings administration; taking and distributing formal minutes; recording clear actions.
  • Frequently inputting complex and sensitive data relating to people who use our services onto electronic patient records system
  • Support the manager and team by ensuring that records are up to date on all staffing and patient systems and that items are dealt with quickly and efficiently.

Job description

The Job description can be viewed in the attached document.

This also covers the person specification.

About us

About Devon Partnership Trust

The Trust provides mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.

Our values

We not only recruit based on qualifications & experience - we recruit individuals who possess & demonstrate the behaviours which underpin our Trust's core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.

We are committed to being an inclusive employer and applications are encouraged and welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2010. Part time and flexible working applications will be considered & supported, where possible. We are a Disability Confident Leader.

TALKWORKS is a Devon wide service providing a range of talking therapies for adults with anxiety and depression.

The Mid Devon team is based around providing services for the towns of Tiverton, Cullompton, Crediton and Okehampton.

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