Medical ReceptionistNHS

Job summary

Job summary

Church Road Surgery, based in Aston, Birmingham, is looking for a part time medical receptionist.

The hours are to be worked over five days, however, flexibility is required to cover in the absence of the team.

General practice experience is preferred, however not essential as full training will be provided.

Main duties of the job

Main duties of the job

The main duties are to answer calls, book appointments, prepare prescriptions and input documents.

You will need to be a good communicator, fluent in English, written and spoken, with excellent interpersonal and customer service skills; especially under pressure.

You will have a range of patient facing and administrative tasks, so excellent organisational skills and time management are critical.

Job description

Job Title:

Receptionist

Responsible to:

The Management Team

Job Purpose:

To ensure that the reception area of the Practice runs smoothly, provides a high level of service to patients, doctors, nurses and other members of the Practice team

Duties and Responsibilities

Making appointments and signposting patients

Taking requests for prescriptions

Ambulance transport bookings

Recording home visit requests

Dealing with general enquiries.

Working with the wider NHS teams as needed

Greet and direct patients and visitors

About us

We are a well-established, GP training practice delivering family-centered continuity of care to 5,000 patients.

Our team comprises of GPs, Practice Nurses and HCA and an excellent admin team

We work with Primary Care Additional roles that include a Practice Pharmacist, Care Co-Ordinator, MSK Practitioner, Social Prescriber, Midwife and a Physician Associate