Support Medical SecretaryNHS

Job summary

An exciting opportunity has arisen for a Support Medical Secretary to join the Thoracic Surgery Department at Sheffield Teaching Hospitals. This role is pivotal in enabling the Directorate to provide a high-quality, comprehensive and professional administrative service to patients, relatives, carers and other internal and external stakeholders.

Cardiothoracic Service is based at both Northern General Hospital and Royal Hallamshire Hospital and is the service provider for South Yorkshire, North Derbyshire, North Lincolnshire and North Nottinghamshire, serving a population in excess of 2.2 million people. The fundamental goal of the department is to improve the quality of care offered to thoracic patients so that they can live as productive and independent a life as possible.

This role is offered on a 12-month fixed-term basis to address current operational pressures, improve administrative support across patient pathways, and provide flexibility to align future administrative structures with planned service expansion and consultant workforce growth.

Main duties of the job

You will be working on varied roles but your main duties include the following:

Type patient letters relating to clinic appointments, test results, referrals, discharge summaries from digital audio dictation, long hand, or verbal dictation. Aiming towards turning typing around in 48 hours.

Cover the medical secretaries absences (sickness and annual leave) taking telephone messages and undertaking any urgent typing and tasks for the consultant and team.

To assist the medical secretaries in managing patients through their 31/62 cancer pathway and 18 week pathway. To validate pathways and amend them on ConnectEPR when typing. To escalate any possible breaches to Line Managers.

Assisting medical secretaries in the management of in-patient waiting lists ensuring that Trust and National waiting list policies and procedures are adhered to, tracking the patients through their cancer pathway and 18 week pathway for their in-patient stay.

Management of patient investigations using Trust computer systems.

Dealing with telephone queries from patients/other healthcare workers.

Job description

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

This vacancy is advertised on a fixed term contract basis for a period of 12 months due to the post being recruited as part of a limited term project within the Trust. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts taking into consideration the requirement for the post to be maintained as a part of the project's implementation and the timescales associated with this.

Please note all existing NHS staff will only be considered on a secondment basis. This must first be agreed with your current line manager.