Administration AssistantNHS

Job summary

This is an exciting opportunity to join the Haematology Administration team at city campus

We are looking to recruit an enthusiastic and self-motivated individual.

As Haematology Administration Assistant your role will be to support our teams to ensure that a comprehensive administrative and clerical service is delivered within Haematology Services, providing excellent service to both our staff and our patients.

You will require strong communication skills as this role entails liaising with a wide range of individuals including patients, members of the public, managers, and clinical staff.

This post will require you to work as part of a team at City campus, in a very busy and fast paced environment and to undertake the day to day administration duties , provision of reception service, general administration and creation of patient letters.

It is expected that you will have strong IT skills and be confident in undertaking a range of computer based activities.

This is an excellent opportunity for a person with sound communication, interpersonal and organisational skills.

Main duties of the job

Provide efficient administrative and clerical support to the Haematology Outreach PA and clinical team, including completing patient outcomes.

Prepare Outreach Visits to community settings, including completing patient assessments for first appointments.

Telephone patients to confirm appointment times and provide relevant information.

Cover reception and clinic preparation duties in the Outpatient Reception as required.

Manage multiple tasks effectively, ensuring deadlines are met.

Communicate clearly and professionally with staff, patients, and other departments.

Maintain confidentiality and handle sensitive information appropriately.

Job description

The post holder will work as an integral member of the team, providing comprehensive administrative and clerical support to the Haematology Outreach Department. Responsibilities include ensuring smooth day-to-day operations, managing correspondence, maintaining accurate records, and assisting clinical staff with documentation and other administrative tasks. Additionally, the post holder may be required to cover reception and clinic preparation duties in the Outpatient Reception during periods of annual leave or staff sickness, ensuring continuity of service. The successful candidate will be an enthusiastic and conscientious team player, able to multitask effectively in a busy environment. Strong written and verbal communication skills are essential, along with basic computer and keyboard proficiency and a willingness to train on departmental systems. The post holder must demonstrate a clear understanding of confidentiality, be reliable, well-motivated, and committed to supporting both the team and the departments objectives

About us

With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.

Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.