Volunteer Patient Safety PartnerNHS

Job summary

Are you interested in volunteering and representing the views of patients and the local community to make a positive difference in patient safety?

If you've got an interest in shaping the design of safer healthcare at all levels in the organisation, we'd love to hear from you!

This is a great opportunity to shape the patient safety strategy at Independent Health Group and Sulis Hospital Bath, by reflecting the voice and needs of people who use our services including patients, family members, carers and the public.

Main duties of the job

Patient Safety Partners play a vital role in helping to design and deliver safer healthcare services across IHG and Sulis Hospital Bath. Working collaboratively with patients, carers and staff, they help shape and influence our quality and patient safety agenda, ensuring that the patient voice is at the heart of decision-making.

As a Patient Safety Partner, you will contribute to relevant committees, meetings and improvement initiatives, offering an independent patient perspective on safety matters. You will provide constructive challenge, support learning from incidents and feedback, and help ensure that meaningful improvements are made to enhance patient care and experience.

Patient Safety Partners will be based across our clinical sites, including Westbury, Swindon, Chippenham, Gloucester and Salisbury for Independent Health Group, and Peasedown St John for Sulis Hospital Bath. Support will be provided by the local clinical teams at each location.

This role forms an integral part of the Quality and Governance function across both organisations and reports directly to the Heads of Quality and Governance.

Job description

Patient Safety Partners are actively involved in the design of safer healthcare across Independent Health Group. This role includes working alongside staff and patients to shape and influence the safety and quality agenda representing the voice of the patient. Sulis Hospital would like to join us on this journey by recruiting patient safety partners to enhance their safety and quality agenda.

Patient Safety Partners will participate in relevant committees to lend their perspective on how safety issues should be addressed and provide appropriate challenge to ensure learning and change.

The role is suitable for all individuals with abroad interest in patient experience / safety.

General Tasks

Tasks may include some or all of the following:

• Gathering the views and experiences of patients to feedback into patient safety committees (with support from the Governance Team)
• Representing the views of patients, families and carers in alignment with the Patient Safety Incident Response Framework
• Attending the relevant patient safety committees as required, as a full and equal participant, to ensure that the voice of patients is considered and represented during discussions and decision-making. This will require reading meeting papers, attending meetings, participating in discussions and decision-making
• Be provided with opportunities to be involved in patient safety projects.
• Patient Safety Partners will be located on site (travel to Head Office may be infrequently required IHG only).
• The role may develop over time and can be shaped to meet the needs of the organisation
• The responsibilities of the role may be reviewed and revised in response to the changing needs of the organisation.

About us

Independent Health Group (IHG) has delivered high-quality, patient-centred healthcare closer to home since 2004, earning an Outstanding CQC rating in 2022. We provide an alternative to traditional hospital care, offering personalised services with short waiting times, convenient appointments and continuity of care. Our supportive and flexible culture places patients at the heart of everything we do, creating opportunities for staff to develop their skills and make a meaningful impact.

Sulis Hospital Bath is an award-winning, consultant-led hospital providing high-quality care across more than 40 specialties. As the first private hospital in the UK wholly owned by an NHS Trust, it reinvests income from private care to enhance services and increase capacity for both NHS and private patients. As a Community Diagnostic Centre, Sulis also improves access to diagnostic services and supports efforts to reduce NHS waiting times.