Administration & Clerical OfficerNHS

Job summary

Internal Only

Administration and Clerical Officer

Working Pattern : 4.5 hours per day ( 5 days a week )

Come and join our amazing Isle of Wight Diagnostic Imaging Team.

We are recruiting for an enthusiastic Administration and Clerical Officer for our Breast Screening Unitwho wishes to join #TeamIOWNHS. You should share our passion and drive to ensure that our patients and staff receive quality and compassionate care.

Thenew CDC centre has the ability to deliver joined up diagnostic care, and with increased capacity this will ensure our patients will have faster access to treatment, earlier diagnosis, and improved outcomes.

By becoming part of our team, you will have the opportunity to work in innovative ways and play a central role in how we improve patient pathways, delivering the right test, at the right time, in the right place.

We are looking for a highly motivated individuals to provide comprehensive clerical support to the breast screening unit using a high level of initiative and discretion.

Excellent communication skills are vital as the post-holders will be required to liaise directly with patients, consultants and other hospital/external colleagues face-to-face, on the telephone and in writing.

Main duties of the job

The role involves being able to process all telephone enquiries from GPs and departments within this hospital for Radiology appointments and availability of examination reports.

The successful candidate will deal with patient and general enquiries, both in person and on the telephone, keeping relevant records.

You will be required to enter request forms onto the CRIS system and cover the reception desk, booking in patients and dealing with enquiries and opening and distributing the post for the department.

This role requires a willingness to work as part of a team as well as the ability to work unsupervised.

The ability to work under pressure, pay attention to detail and have excellent organisational skills are also necessary to manage the pressures of a very busy role.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Job description

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.

About us

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trusts beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.