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Blackburn with Darwen Customer Service & Admin

Food & Beverage ManagerCouncil

Blackburn with Darwen 37 hours/week Grade G, SCP 24-28, £36,581 to £40,444 per annum
Posted 1 October 2026 Closing date 26 October 2026

    Terms and Conditions: Full time, permanent, 37 hours per week

    Department: Place

    Interview date: 5th & 6th November 2026

     

    Food & Beverage Manager

    Following a £13.5m refurbishment King Georges Hall is seeking to employ an experienced commercially driven Food & Beverage Manager.

    This is a hands-on management role with responsibility for the day-to-day operation and commercial performance of our bars and food service, ensuring consistently high standards of service, quality and customer experience.

    You will be responsible for leading and developing the F&B team, maximising sales and profitability, controlling wage and operating costs, and continually developing our food and beverage offer.

    Key Responsibilities

    • Take overall responsibility for the day-to-day management of bars and food & beverage operations.
    • Lead, motivate and develop the F&B team, creating a positive, professional and high-performing culture.
    • Manage staff wages and labour costs, ensuring staffing levels are appropriate to trading levels and business needs.
    • Take ownership of food and beverage budgets, forecasting and profit & loss, identifying opportunities to improve income and profitability.
    • Develop and continually improve the food offer, pre-concert buffet and banqueting.
    • Develop the drinks and bar offer, including product selection, pricing, promotions and sales opportunities.
    • Monitor food and beverage GP, stock levels, wastage, purchasing and portion control.
    • Ensure excellent standards of customer service, presentation, cleanliness and compliance across all F&B areas.
    • Take responsibility for licensing compliance, including adherence to the premises licence, licensing conditions and relevant legislation.
    • Ensure all staff understand and comply with licensing, health & safety, food safety and responsible service requirements.
    • Analyse sales and performance data and implement actions to improve commercial results.
    • Plan staffing and operations around events, busy periods and seasonal trading.
    • Handle customer feedback and complaints professionally, using feedback to improve the operation.
    • Work closely with the wider management team to deliver the venue's overall commercial and operational objectives.

    We are looking for someone who:

    • Has proven experience in a Food & Beverage Manager, Hospitality Manager or senior F&B leadership role.
    • Has strong commercial awareness and understands P&L, GP, labour costs and budgeting.
    • Has experience managing busy bars and food operations.
    • Is confident managing, coaching and motivating a team.
    • Understands licensing requirements and the responsibilities involved in operating a licensed premises.
    • Is organised, proactive and able to make sound commercial decisions.
    • Has excellent communication and leadership skills.
    • Leads from the front and is comfortable being hands-on when required.
    • Is passionate about delivering an outstanding customer experience while maintaining strong commercial discipline.

     

    If you would like an informal chat about the role, please contact Marie Irving-Murphy on [email protected]

    Position type: Full time
    Apply / view full listing →
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