Health Care Assistant in General PracticeNHS

Job summary

The post holder works under indirect supervision of the senior leadership team and partners and undertakes tasks and duties delegated by the senior leadership team, partners, Patient Services Manager and suitably qualified regulated professional. They will work collaboratively with the general practice team to meet the needs of patients, following policy and procedures.

Undertake the training and development needed to perform the duties of the role.

Main duties of the job

Treatment Room

Undertake, record and follow guidelines for the tasks for which you have received appropriate training

Urinalysis and preparation of specimens for investigation by the pathology laboratory

Measuring and recording following physiological measurements in routine presentations:

Blood pressure

Pulse rate and rhythm

Temperature

Height and weight body mass index

Venepuncture

ECG

Basic dressings

Ear irrigation

Ordering maintaining stock levels and control in treatment area.

Conduct chronic disease health reviews

Conduct LD SMI health reviews

Conduct NHS health checks

Prepare and maintain environments during and after patient care interventions

Provide chaperone services for patients and clinicians

Assist in raising awareness of health and well-being, and how it can be promoted

Give accurate and appropriate information to patients and groups within own competence

Job description

Record information and activities undertaken with patients and carers in an accurate and timelyfashion using manual or computer systems as appropriate

Maintain confidentiality or information relating to patients, relatives, staff and the practice

Take the necessary precautions when transmitting information

Understand and follow the requirements of confidentiality (including the Data Protection Act) andthe Freedom of Information Act and to refer on any queries as appropriate.

Follow Practice policy regarding the use of email and computer tasks as the main internal methodof non-verbal communication and the use of the intranet and the internet as the main source ofinternal and external information, including the retrieval of relevant information for patients ontheir condition.

The post-holder will:

Alert other team members to issues of quality and risk in the care of patients

Ensure own actions are consistent with clinical governance systems

Know how clinical governance affects the HCA role and bring to the attention of more senior staffany specific risk situation

Practice in accordance with agreed standards of care

Enable patients to access appropriate professionals in the team

Assess effectiveness of care delivery through self and peer review, benchmarking and formalevaluation.

Utilise the audit cycle as a means of evaluating the quality of work, implementing improvementswhere required.

Ensure that you are familiar with the Practices Policies available in the practice staff handbook

Ensure that you undertake all mandatory training as per the practices Training Policy.

Attend the practices Protected Learning Time Sessions.

Maintain your CPD and ensure you revalidate all the necessary skills and qualifications in a timelymanner.

Cold chain management (logging fridge temperatures and downloading dataloggers, informingappropriate person if any concerns.

Checking emergency equipment and ensuring equipment is in date

Supporting the Quality Outcomes Framework (QOF) to achieve and support patients with specificdisease areas. (this can incorporate quite a lot but we need to see where it develops)

Affinity Care is committed to safeguarding and promoting the welfare of children, young people andvulnerable adults and expects all staff and volunteers to share this commitment. Staff should ensurethat they are aware of the organisations policy and procedures for safeguarding and discharge theirresponsibilities for safeguarding effectively. It is individual staff members responsibility to maintaincompetences with regards to levels of safeguarding training commensurate with individual roles. Staffshould report any safeguarding concerns to the appropriate agencies in line with the safeguardingpolicy.

Equality and diversity

Act in ways that recognise the importance of peoples rights, interpreting them in a way that isconsistent with procedures.

Respect the privacy, dignity and beliefs of patients, carers, visitors and co-workers. They must betreated equally, irrespective of gender, ethnic origin, age, disability, sexual orientation, religion,etc.

Follow the Practice Chaperoning policy.

Be aware of statutory procedures, local guidance and referral criteria regarding protection ofchildren and vulnerable adults, including Practice policies. Follow the guidance and policies andtake action in an appropriate manner.

The jobholder should respect patient confidentiality at all times and not divulge patientinformation unless sanctioned by the requirements of the role. This includes written and verballycommunicated information. The job holder should at all times treat patients with dignity andrespect and actively seek to assure an environment that facilitates this.

About us

We are Affinity Care Primary Care Network covering a population of over 64,000 patients over 7 GP practices and 8 sites, all in the Bradford area. Our ethos is to provide patient focused care based on the model of GP-led family orientated general practice tailored to local population needs. Our practices are highly accredited training practices, level 3 research ready sites within an embedded ethos of our learning organisation.

We are a friendly enthusiastic and hard working team with opportunities for career progression and will provide support and development for anyone demonstrating capability, enthusiasm, commitment and strong work ethic.

Benefits include:

5 weeks annual leave (pro rata for part time hours)

Birthday Holiday (pro rata for part time hours)

Well-being day (pro rata for part time hours)

NHS pension

Access to Simply Health