Administration OfficerNHS

Job summary

Would you like to be part of a team that works well together and are always there to help each other?

If you answered yes, we would love to hear from you - come and join our team.

Applications are invited from suitably qualified and experienced candidates for an Administration Officer to work in the Staffing Solutions Team, St Nicholas Hospital, Newcastle.

The Staffing Solutions Service offers one of the most flexible ways to work within the NHS. We recruit high quality temporary staff to our Banks to work across a variety of services in a wide range of specialities across the Trust to meet staffing shortfalls due to sickness, annual leave, maternity leave or short-term vacancies. The Staffing Solutions team is responsible for maintaining a responsive service to wards and community teams, supporting the facilitation of bank and agency usage. We also ensure that Bank and Agency workers are fully compliant with Trust regulations and requirements, including DBS, Mandatory Training, Professional Registration and Eligibility to Work in the UK.

The ideal candidate should:

• have experience of working with Microsoft packages and electronic record systems
• have excellent customer care and communication skills
• have a good working knowledge of office procedures

Main duties of the job

• Answering phone calls and emails from Trust colleagues, Bank workers and Agency providers
• Monitoring and maintaining worker compliances in line with Trust regulations and requirements
• Using Allocate to manage Bank and Agency worker shift bookings
• Processing Agency worker compliance checklists
• Supporting with new starter processes for Bank workers
• Ordering uniforms for workers

Job description

This post is full-time 37.5 hours per week and is office based.

The Staffing Solutions Team are open as follows:

Mon Fri 8am 6pm

Bank Holidays 8am 1pm

Hours in the team will be worked on a rota basis.

Please find attached job description for full details.

Advertising date : 1st October 2026

Closing date : 15th October 2026

We welcome your application.

About us

We aim to attract and retain a diverse, talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.

NHS Employees identified as at risk of compulsory redundancy and those eligible for the NENC Re-Deployment careers hub will receive prior consideration.