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Shropshire Social Care

Healthcare AssistantNHS

Tenbury Wells, WR15 8AP Permanent £25,760 to £27,476
Posted 30 September 2026 Closing date 14 October 2026
Ludlow Rail Station (6.6 miles, direct) Flood Street (West Midlands Metro) (25.2 miles, direct) Kidderminster Bus Station (15.1 miles, direct)

Job summary

Are you a caring, compassionate and considerate person? Are you looking for a new role where you can make a real difference every day? Are you motivated by helping others and want to build a rewarding career in the NHS?

If so, we have an exciting opportunity for a Band 3 Healthcare Support Worker to join our inpatient wards.

Tenbury inpatient ward is a 16 bedded unit. We have a fantastic team who are welcoming, supportive and are passionate to provide quality patient-centred care. We are proud of the strong multidisciplinary relationships we hold and approach we take, to complete a holistic assessment and personalised ongoing care planning.

What we are looking for:

We are looking for individuals who are enthusiastic and motivated to support within our multi-disciplinary team. Playing a positive role in a patients journey with a responsive and flexible approach to work. The successful candidate should hold good communication and interpersonal skills. Most importantly, you will embody the trust values of being Courageous, Ambitious, Responsive, Empowering and Supportive (CARES) in everything you do.

Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements.

Main duties of the job

As a Band 3 Healthcare Assistant, you will work under the direction of registered nurses and other healthcare professionals to support in providing high-quality, person-centred care.

Key responsibilities include:

  • Supporting patients with personal care needs while promoting dignity, independence and choice
  • Assisting patients with mobility, rehabilitation activities and daily living skills
  • Undertaking and recording clinical observations such as blood pressure, pulse, temperature, oxygen saturations, height and weight
  • Supporting patients with nutrition and hydration.
  • Observing and reporting changes in patients' physical, emotional or mental wellbeing.
  • Contributing to patient documentation and electronic record keeping, ensuring this is accurate and up to date.
  • Communicating effectively with patients, families, carers and the wider multidisciplinary team
  • Maintaining a safe, clean and therapeutic ward environment
  • Supporting the delivery of rehabilitation programmes that help patients achieve their goals and maximise independence
  • Providing physical and emotional end-of-life care to both patients and their loved ones.

This is a rewarding role where you will have the opportunity to make a real difference to patients' recovery and quality of life every day.

Job description

The successful candidate should hold a strong skill set to support in providing hands-on care that can be physically and emotionally demanding. You may support people who are, distressed, confused or at one of the most vulnerable points in their life. In-turn you will be providing personal care with dignity and kindness gaining a feeling of personal satisfaction.

Please note

  • Tenbury Community Hospital is a rural hospital with limited public transport. Therefore, if you are applying for this position, it is important you have your own method of transport to attend site.
  • There will be a requirement to work on a 7- day rota to provide day, night, weekend & bank holiday cover.

For full details of the duties and criteria for the role please refer to the job description and person specification attached.

About us

At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire.

Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites.

We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities.

What we offer;

  • 27 days leave plus bank holidays, increasing up to 33 days with long service
  • Generous NHS pension and enhanced pay when you work unsocial hours
  • Flexible and agile working opportunities
  • Great maternity, paternity, and adoption support
  • Wide range of supportive staff networks
  • Health and wellbeing opportunities

If you would like to know more, please visit our website Staff benefits | Herefordshire and Worcestershire Health and Care NHS Trust

Sharing your data -As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust.

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