Clinical Quality & Governance Lead Community ServicesNHS

Job summary

Clinical Quality & Governance Lead Community Services: Permanent (26.25 hours) The Quality Governance & Quality Improvement Lead provides facilitation and coordination to embed robust quality governance and continuous quality improvement (QI) across community services. The post holder will ensure that systems, processes and organisational culture consistently support the delivery of safe, effective and person-centred care within community and home-based settings.

The role has a dual focus: supporting delivery both Quality Governance agenda, providing facilitation/coordination in relation to patient safety, risk management, complaints, clinical audit and regulatory and policy compliance to support continuous learning and improvement.

To support community services to develop safe, high-quality models of care. Promoting Quality Improvement.

Facilitating and delivering QI programmes and projects that improve Patient outcomes, Safety and improve experience of care within community services

By building QI capability across teams and promoting a culture of improvement.

By using data, feedback and evidence to drive measurable improvements.

Main duties of the job

Support the design, delivery and evaluation of quality improvement programmes and projects across community services

Apply recognised QI methodologies (e.g. Model for Improvement, PDSA cycles, measurement for improvement)

Identify improvement priorities using data from incidents, audits, complaints, patient feedback and outcomes

Support spread and sustainability of improvement across teams and neighbourhoods

Coordinate quality governance arrangements across community services

Ensure effective systems to support timely incident reporting, learning responses, complaints, claims and risk management

Support the Patient Safety Incident Response Framework (PSIRF) within community settings

Support the maintenance and review of community risk registers, ensuring risks are reviewed, mitigated and escalated appropriately

Prepare governance reports and information for review by senior leaders and committees.

Job description

The job description gives an overview of the main tasks and responsibilities of the role, and the person specifications focuses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed

About us

We hold a unique position in the Stockport community as the provider of healthcare and we are one of its largest employers.

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from you.

If you require support with your application please contact a member of the recruitment team, who can discuss alternative application methods.

We recognise that flexible working is important. We take requests for flexible working seriously, consider any request we receive and try to work with you, so we can explore if your request may fit with the needs of the service.

Benefits we offer to you:

• Between 27-33 days of annual leave plus bank holidays
• NHS pension scheme membership
• Salary sacrifice schemes for lease cars, home electronics and more, to make your salary go further
• NHS Staff discounts
• Cycle to work scheme
• Salary finance - for loans, savings, budget planning and tips on managing debt
• Stockport Credit Union- for local financial advice