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Lewisham Customer Service & Admin

Administrator/ReceptionistNHS

Catford, SE6 2UR Permanent £25,564.50
Posted 30 September 2026 Closing date 30 October 2026
Bellingham Rail Station (0.4 miles, direct) Lewisham DLR Station (1.8 miles, direct) Victoria Station (6.7 miles, direct)

Job summary

Start a career where you are valued and supported in everything you do by joining the team service Bromley Road Hospital in Catford as an Administrator and Receptionist. This two-in-one role will see you supporting the service's administration needs, including the recruitment process, organising training and managing leaving requests. You will liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references and Right-To-Work. You will undertake your administration duties as you cover reception, for which you will be a friendly face with a welcoming personality as you greet staff, visitors and service users, monitor and maintain security checks and manage and allocate keys and security ID badges to staff and visitors. Your receptionist duties will see you be responsible for managing the management diary, ordering stationery, refreshments and toiletry supplies, and will ensure the reception rota is appropriately staffed. Working alongside senior staff members, you wil

Main duties of the job

Start a career where you are valued and supported by joining the team at Bromley Road Hospital in Catford as an Administrator/Receptionist. You'll be key in supporting the administration needs by managing recruitment processes, arranging training, and handling leave requests. Your role will involve conducting compliance checks and covering the reception, ensuring security, and managing keys and ID badges. You'll manage diaries, order supplies, and ensure coverage for the reception. Collaborating with senior staff, you'll handle staff absences and payroll, contributing to reviewing weekly and monthly costs. Elysium offers continuous training to support your career goals because a better you means better care.

Job description

Start a career where you are valued and supported in everything you do by joining the team service Bromley Road Hospital  in Catford as an Administrator and Receptionist.

This two-in-one role will see you supporting the service's administration needs, including the recruitment process, organising training and managing leaving requests. You will liaise with new staff members as you manage and verify their compliance documents, including DBS checks, identification, references and Right-To-Work.

You will undertake your administration duties as you cover reception, for which you will be a friendly face with a welcoming personality as you greet staff, visitors and service users, monitor and maintain security checks and manage and allocate keys and security ID badges to staff and visitors.

Your receptionist duties will see you be responsible for managing the management diary, ordering stationery, refreshments and toiletry supplies, and will ensure the reception rota is appropriately staffed.

Working alongside senior staff members, you will manage staff absences and will be responsible for staff payroll, reviewing weekly and monthly costs.

At Elysium, we want the best for you. That’s why you will have continuous access to a range of training courses to enable you to reach your career goals. After all, a better you means better care. That’s what delivering great healthcare should feel like

As an Administrator/ Receptionist you will be:

  • Managing staff payroll and checking weekly and monthly cost report
  • Liaising with head office/payroll, ensuring any relevant documents are sent.
  • Create and update HR paper file.
  • Ensuring compliance with all HR policies & procedures and liaising with all disciplines, especially Operational HR and Head Office staff, regularly on the delivery of HR practices and processes.
  • Scanning of GP referral letters/clinical notes
  • Care notes input

To be successful in this role, you will:

  • Secretarial and/or HR Administration experience
  • ECDL, RSA II, Typing/Word Processing or equivalent
  • 4 GCSE’s at grade C or above (including English and Mathematics) or equivalent
  • Experience of minute taking and strong skills in MS Word, Excel, PowerPoint, and Outlook.
  • Knowledge of working with systems to support HR and Finance Departments.
  • Awareness and knowledge in following confidentiality and security

Where you will be working:

Location :Location: 84-86 Bromley Road, Catford, London, SE6 2UR    You will work at Bromley Road, a rehabilitation service for men and women with enduring mental health issues, complex needs and complicated addiction problems. People in your care may include those who have a forensic history and those who are detained under the Mental Health Act. You will work alongside the multidisciplinary team to deliver positive support and risk reduction strategies, as well as providing opportunities for social inclusion and building skills for independent living.

The team at Bromley Road work alongside service users, supporting them in their therapy programmes, building coping strategies and increasing their life skills. The aim at Bromley Road is to keep the length of stay to a minimum by planning discharge at the point of admission. Communication with families and valued support networks are encouraged by an experienced and values led staff team.

What You’ll Get  At Elysium Healthcare, we believe in taking care of the people who care for others, you’ll enjoy a comprehensive benefits package designed to support your wellbeing, growth, and future:

  • Annual base salary of £ 25,564.50
  • The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off and the option to buy additional annual leave, in our annual selection window.
  • Career development and training to help you achieve your professional goals
  • Access to our Rewards & Benefits platform Ely-Vate; Your one-stop destination for everyday savings, exclusive benefits, and wellbeing hub!
  • Wellbeing support and activities to help you maintain a healthy work-life balance
  • Access to Blue Light Card, which provides a range of exclusive offers and discounts
  • Life Assurance, for added peace of mind
  • Stream – instant access to earned wages when you need it, plus access to save, directly from your wages, alongside financial wellbeing support.
  • 24/7 GP service and second medical opinion, to ensure you are the best you can be
  • Enhanced Maternity Package, so you can truly enjoy this special time
  • Pension contribution, to help secure your future
  • Free meals and onsite free parking

About your next employer:

Elysium Health care has over 8,000 employees and a unique approach to the delivery of care. With a network of over 80 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move.

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally.

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure

About us

Elysium Healthcare, part of Ramsay Health Care, operates a network of over 80 services across England and Wales, with a focus on Mental Health, Neurological, Learning Disabilities & Autism, and Children & Education. With over 8,000 employees in the UK and a parent company workforce of more than 86,000 globally, Elysium presents opportunities for growth and career development. The organisation is committed to safer recruitment practices, being a Disability Confident employer, dedicated to inclusive recruitment. Elysium values the promotion and safeguarding of service users' welfare, ensuring staff are well-supported and valued as they deliver high-quality care.

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