Business Support Administrator - CAMHS Transitions TeamNHS

Job summary

Are you an experienced administrator? Are you looking for a new challenge working with young people and their families? Then look no further! We are looking for an enthusiastic, flexible, and self-motivated person to join our friendly team. The CAMHS Transitions Team work to support young people and their families when transitioning from inpatient services back into the community.

The successful candidate must possess excellent verbal and written communication skills together with IT skills with the ability to work to tight deadlines. You will need to be a resourceful and an organised administrator, capable of delivering high quality support to a busy service during challenging times. Duties will include the typing of clinic letters, processing referrals, minuting professionals meetings, and booking appointments, as well as other administrative tasks such as filing, ordering, scanning, data collation. We are seeking a highly motivated individual who can work effectively using their own initiative, whilst working autonomously or as part of a team.

Our priority is finding the right type of person who shares our values of patients first, working together and always improving; someone with the ability and attitude to grow and develop in the Trust as a valued member of our team.

At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.

Main duties of the job

To provide comprehensive administrative support to the service.

To effectively prioritise and manage own workload whilst maintaining confidentiality and diplomacy at all times.

To work without direct supervision and show extensive use of initiative in prioritising and making decisions in relation to effectively supporting the smooth operation of the service.

To carry out other duties as necessary to meet the changing needs of Hampshire and Isle of Wight Healthcare NHS Foundation Trust, in accordance with management requirements and appropriate to banding.

All duties will be carried out within the Trust's Information Governance, recording, and data sharing procedures and guidance.

Use & accurately populate the electronic record system (RiO) with information to include referrals, scanning & uploading information from other services in a timely manner etc., taking responsibility for the quality of the data & taking note of the Health Records Standards & Procedures & Record Keeping Policy

Follow agreed processes for dealing with emails on Outlook on a regular basis prioritising urgency & importance, signposting/dealing with queries (often sensitive) regarding issues arising.

Monitor & order stationery/leaflets, clinical & general supplies & place order request when necessary.

Provide cover & support during times of absence for the core functioning of the admin team.

Provide admin support & review administration systems/processes as deemed appropriate.

Job description

Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

About us

Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.

Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.

We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.

Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence