PCN Neighbourhood Team CoordinatorNHS

Job summary

We are looking for an organised, proactive and highly capable Neighbourhood Team Coordinator to provide dedicated coordination, project, governance and administrative support to the PCN management team.

The role will provide additional capacity to the PCN management team, supporting the PCN Clinical Director, Strategy & Transformation Manager and Neighbourhood Lead with the coordination and delivery of their work.

The postholder will take responsibility for a significant proportion of the day-to-day coordination and administration associated with PCN, neighbourhood and transformation activity. This will enable the PCN management team to focus on clinical leadership, strategic development, neighbourhood relationships, transformation and delivery.

This is not simply an administrative role. We are looking for someone who can coordinate projects and activities, bring the right people together, maintain momentum, follow up actions, support governance and quality processes, and build effective working relationships with a wide range of stakeholders.

The successful candidate will be naturally organised and proactive, able to understand what needs to happen next and ensure that agreed actions are progressed.

Main duties of the job

Key responsibilities

1. Leadership, administrative and coordination support

Provide a central coordination and administrative function for the PCN

2. Meeting and stakeholder coordination

3. Neighbourhood Integrated Care support

Support the PCN management team as the PCN develops its approach to Neighbourhood Integrated Care.

4. Project and transformation coordination

Support the delivery of PCN projects, service developments and transformation programmes.

5. Women's health projects

The post holder will support the development and delivery of women's health projects and initiatives across the PCN, supporting the Womens Health Lead

6. Digital Transformation Support

7. Governance, CQC and quality

Provide coordination and administrative support to maintain effective PCN governance, quality and compliance arrangements.

Job description

What success will look like

Taken ownership of the routine administration and coordination associated with the PCN's strategic, neighbourhood and transformation work.

Provided effective organisational support to the PCN Clinical Director, Strategy & Transformation Manager, Neighbourhood Lead and wider PCN management team.

Established effective systems for tracking meetings, actions, projects, risks and stakeholder contacts.

Ensured meetings are well organised and attended by the appropriate stakeholders.

Developed a reliable system for following up contacts and actions arising from neighbourhood discussions.

Supported effective communication between the PCN and wider neighbourhood partners.

Supported the coordination of multidisciplinary and partnership activity.

Strengthened the PCN's governance and documentation processes.

Established an organised approach to CQC evidence and action tracking.

Helped maintain momentum across key PCN transformation and neighbourhood projects.

Supported the PCN management team as new approaches to Neighbourhood Integrated Care develop.

Provided timely and accurate information to support the management team's work.

Become a trusted, reliable and proactive source of coordination and support for the PCN management team.

About us

We are an established Primary Care Network (PCN) in South East Telford, serving approximately 38,000 patients across our three member practices: Stirchley Medical Practice, Court Street Medical Practice and Woodside Medical Practice.

Flexibility, integrity and a desire to achieve the best possible outcomes within the resources available are the driving forces of the PCN. This role will help to develop that philosophy.