Temporary Staffing Service Team LeaderNHS

Job summary

An excellent opportunity has arisen to join the Temporary Staffing Services (TSS) Team at UHCW NHS Trust as a Band 5 Team Leader on a permanent basis.

We are looking for an organised and motivated individual to support the development and implementation of new processes and procedures within the service. You will play a key role in maintaining effective audit and governance systems, ensuring compliance with standard operating procedures, national requirements and best practice, while contributing to ongoing service improvement.

Working closely with the other Team Leader, Temporary Staffing Services Manager and Deputy Manager, you will support the day-to-day operational delivery of the service. This will involve liaising with Trust-wide colleagues, professional leads and external agencies to ensure efficient and responsive staffing support across the organisation.

Together with the other Team Leader, you will share line management responsibility for the TSS Booking Assistants and Officers, providing day-to-day supervision, support and performance management to ensure high standards of service delivery and staff development.

This is a fantastic opportunity for someone looking to develop their leadership, management and operational skills within a fast-paced NHS environment, while making a meaningful contribution to workforce delivery and patient care.

This vacancy is not eligible for sponsorship.

Main duties of the job

1. People Management and Leadership

• Provide effective line management to team members, including undertaking appraisals, supporting development planning, and managing performance.
• Oversee sickness absence in line with Trust policy, including monitoring, review meetings, and appropriate interventions.
• Coordinate annual leave to ensure adequate service coverage.

2. Operational Service Delivery

• Manage the day-to-day running of the team to ensure delivery of a high-quality, end-to-end temporary staffing service.
• Regularly review workloads, priorities, and task allocation to maintain service efficiency and responsiveness.

Job description

3. Financial and Payroll Oversight

• Ensure the timely and accurate processing of payments for both internal bank staff and external agency workers, in line with payroll deadlines and financial controls.

4. Advisory and Stakeholder Engagement

• Provide expert advice and guidance to departments on the appropriate use of temporary staffing and agency resources.
• Support the implementation of robust monitoring, assurance, and escalation processes.
• Promote and share best practice to optimise workforce utilisation across the Trust.

Role Requirements

The post holder will work operationally within a busy Temporary Staffing/Resourcing/People Services environment and previous team leadership experience is required.

For more information on the role please email Selina Rahman, Deputy Temporary Staffing Services Manager, [email protected]

For further details of the role please see the attached job description.

Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.

About us

University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.

We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.

Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.

We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)

By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.

The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.