Radiology Quality and Governance ManagerNHS

Job summary

Hywel Dda University Health Board is seeking an experienced, dynamic and improvement-focused Radiology Quality and Governance Manager to lead quality, safety and governance across our Radiology service.

This is an exciting senior leadership opportunity to shape a robust quality management system, strengthen assurance and support the delivery of safe, effective and person-centred imaging services across Carmarthenshire, Ceredigion and Pembrokeshire.

Working closely with the Head of Radiology, Clinical Director, senior managers and multidisciplinary teams, you will provide expert advice on quality, governance, compliance and patient safety, translating national guidance and regulatory requirements into meaningful improvements for patients, staff and services.

The role offers real scope to influence Radiology-wide standards, lead accreditation and assurance activity, and develop practical systems that support learning, improvement and high-quality care.

We are looking for a confident and collaborative leader with strong governance experience, excellent communication skills and the ability to build positive relationships across services, corporate teams and external partners.

Main duties of the job

The post holder will lead and coordinate Radiology quality and governance activity, including audit, risk management, incident investigation, complaints, redress, patient feedback, safety alerts and compliance with statutory and regulatory requirements.

You will lead the development and monitoring of the Radiology Quality Management Strategy and quality and safety framework, supporting accreditation against the Quality Standards in Imaging and ensuring evidence-based assurance is available for internal and external scrutiny.

The role will include analysing complex information from multiple sources, identifying trends, preparing clear reports and action plans, and working with clinical and operational colleagues to ensure learning is embedded and improvements are delivered.

You will also manage and support key staff within the governance, research and systems portfolio, contribute to workforce and service planning, oversee delegated resources, and represent Radiology at Health Board and All-Wales quality, safety and governance forums.

Job description

Key benefits

• A visible senior leadership role with the opportunity to influence Radiology quality, safety and governance across the Health Board.
• Scope to shape Radiology-wide assurance, accreditation and improvement systems that make a practical difference for patients and staff.
• Close working with clinical, operational, corporate and All-Wales partners on high-profile quality and governance priorities.
• Varied and meaningful portfolio spanning audit, risk, incidents, complaints, redress, patient feedback, research governance and regulatory compliance.
• Opportunity to lead and develop a specialist team while supporting a culture of learning, improvement and professional excellence.

You will be able to find a full job description and person specification attached within the supporting documents.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 12/11/2026

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

• Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest
• Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire
• Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings
• 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers
• Numerous mental health and learning disabilities services