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Maidstone

SPA Triage PractitionerNHS

Maidstone, ME14 5NZ Permanent £39,959 to £48,117
Posted 1 October 2026 Closing date 15 October 2026
Maidstone East Rail Station (1.2 miles, direct) Rolvenden Rail Station (KESR) (15.6 miles, direct) Chequers Bus Station (1.1 miles, direct)

Job summary

To act as an autonomous, registered practitioner who is legally and professionally accountable for own unsupervised actions guided by the professional code of conduct and Trust guidelines and protocols.

You will be a graduate qualified health care professional (e.g. nurse, social worker, occupational therapist), or will have substantial Children and Adolescent Mental Health Services (CAMHS) clinical experience, and where appropriate will be fully registered with the appropriate professional or regulatory body (e.g. HCPC, NMC). They will have extensive clinical experience working with children and young people with emotional wellbeing and mental health difficulties.

Main duties of the job

  • Clinicians are qualified professionals who routinely complete tele-triages, these are brief 20-30 minutes calls to establish needs and risk and make a clinical decision if the referral is accepted into Children & Young People's Mental Health Services or signposted to Primary care service.
  • Screen referrals coming into the service, this is the primary gatekeeping measure to separate emotional well-being referrals and signpost them accordingly from referrals requiring further triage.
  • Complete IT tasks recording on Electronic Patients Records System, proficient use of Microsoft Outlook, Excell and Word.
  • They are required to complete mandatory training, monthly supervision and Safeguarding supervision.
  • They are responsible for maintaining their registration and are accountable to their own regulatory code of practice.
  • To be responsible, and accountable, for service delivery to clients/patients, via NICE compliant pathways and in accordance with the crisis care concordat.
  • To be able to initiate referrals to other health professional specialist services and agencies.
  • To provide patients and relatives with information and education thus ensuring they have meaningful choices that promote dignity, independence and quality of life.

Job description

Please refer to the attached job description for full details and main responsibilities of the role.

About us

We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).

Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.

Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.

Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.

Join us if you share our passion for better mental health care and want to be part of a team that's working well together.

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