Administration OfficerNHS

Job summary

*** THIS VACANCY MAY BE CLOSED EARLY DUE TO THE HIGH VOLUME OF APPLICATIONS RECEIVED ***

Applications are invited from motivated individuals who will be able to provide a flexible, efficient and effective administration service to the busy, varied and interesting Diagnostic Cardiology Unit at our NGH and RHH sites, our departmental contact centre based at RHH and Community locations.

Working Hours and Pattern: 37.5 hours per week, 4 longer days 8.00am- 6.00pm across all sites.

Main duties of the job

Our Administration Team work on a rota basis providing a high quality service to all our patients. This ranges from accurately processing the initial referral through the various IT systems, to arranging the appointment, to helping any patient that contacts DCU via our busy contact centre, to greeting the patients in a warm, friendly yet professional manner at any of our reception desks.

We support all the clinical services with their administration needs and are looking for individuals that are extremely adaptable and flexible as working locations and duties can vary considerably from day to day. The ability to be comfortable in both patient facing and back office environments is essential.

We are seeking strong and confident IT skills as we use several different systems in order to fulfil all the requirements of this post.

Job description

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria and person specification.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The Diagnostic Cardiology Unit at Sheffield Teaching Hospitals NHS Trust provides an extensive range of non-invasive, invasive and specialist cardiac investigations to the South Yorkshire region. You will be a key part of a diverse, multi disciplined and professional team.