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Leicester Customer Service & Admin

Mental Health Act AdministratorNHS

Leicester, LE3 9EJ Permanent £28,392 to £31,157
Posted 1 October 2026 Closing date 15 October 2026
Leicester Rail Station (2.8 miles, direct) Leicester North (Great Central Railway) (2.2 miles, direct) St Margaret's Bus Station (2.2 miles, direct)

Job summary

The Mental Health Act is complex and interesting. Understanding those complexities and maintaining an interest is essential to the success of the role. This is a Band 4 role as it holds with it the delegated responsibility from the Trust Board for compliance with those complexities. The Trust expects to receive a service that delivers and is responsive not only to service demands but also to changes in legislation.

The Mental Health Act Office undertakes to deliver that service, the work itself is relentless but ensures the Trusts compliance with the legalities of both the Act itself and the associated Code of Practice. Under the direction of the Senior Mental Health Act Administrator and direct management of the Deputy to the above, the Mental Health Act Administrator is expected to provide a professional, efficient and seamless service to the Trust in accordance with the provisions of the Act.

Please note, previous applicants for this post need not re-apply.

Contact details for further information about the role:

Alison Wheelton, [email protected]

Main duties of the job

  • Deliver Mental Health Act (MHA) services in line with legislative, procedural and Trust Delegation (2026) requirements with minimal supervision.
  • Receive, scrutinise and arrange rectification of statutory forms in accordance with legislation.
  • Provide or obtain advice on MHA legislation and ensure legal and organisational reporting requirements are met.
  • Support the Tribunal Service and MHA Managers Panel with the administration of patient hearings.
  • Maintain monitoring systems and electronic patient records, ensuring information is accurate, current and accessible.
  • Work collaboratively with clinical and non-clinical staff to meet local and national requirements.
  • Complete incident reporting and support the sharing of lessons learned where appropriate.
  • Liaise with external organisations and stakeholders within areas of responsibility.
  • Respond professionally and sensitively to enquiries from patients, relatives and carers.
  • Promote the Mental Health Act Office service internally and externally.
  • Support the production and reporting of MHA data.
  • Contribute as an integral member of the Mental Health Act Office team, providing cover for colleagues as required.
  • Assist with staff induction, training and development, offering guidance and support where appropriate.
  • Work flexibly to maintain effective office cover and attend occasional meetings as required.

Job description

If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.

About us

We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.

Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.

We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.

Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.

We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.

For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).

All jobs will require permission to work in the UK.

For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started. Applicants at risk within the local NHS who meet essential criteria will have preference for interview.

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