Health Records CoordinatorNHS

Job summary

We are looking for a Health Records Coordinator to join the Health Records department to support the provision of patient Health Record folders for inpatient and outpatient activity, to be scanned for conversion to electronic media, or for audit/research and reference requests. The role will also provide comprehensive administrative support to all St George's Outpatient Services for EDM patients. The post holder will support the preparing, scanning and indexing and QC patient case notes that are being converted to electronic viewing, and all subsequent paperwork produced for patients once they are EDM. The successful candidate will also provide excellent customer service to both internal and external service users and across all areas of the Health Records Department.

Main duties of the job

The post holder will provide a high standard of customer care, acting in accordance with the Trust Values at all time. They will maintain strict patient confidentiality and demonstrate competence in the effective use of NHS systems. The postholder will organise daily workloads to meet service targets and escalate issues to the Team Leader where appropriate, and use initiative to problem-solve. Responsibilities also include preparing health records and patient documentation for scanning, identifying documents unsuitable for scanning, scanning records using specialist software and high-volume scanners, carrying out routine cleaning and upkeep of scanning equipment, and completing quality assurance checks. Accurate logging, indexing, and quality checking of scanned records will be required to ensure digital records meet required standards.

Job description

**Please see the attached supporting job description and person specification document, which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification**

** The vacancy may close earlier than the advised date, depending on the volume of applicants**

About us

St George's, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey.Our sites include St George's Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary's Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC).

After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce.

At gesh we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.