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Herefordshire, County of Finance & Procurement

Payroll Officer (INTERNAL)NHS

Hereford, HR1 2BG Permanent £28,392 to £31,157
Posted 2 October 2026 Closing date 18 October 2026
Hereford Rail Station (0.1 miles, direct) Parkend (Dean Forest Railway) (21.1 miles, direct) Monmouth Bus Station Stand 1 (17.2 miles, direct)

Job summary

The Job holder will provide an efficient and effective payroll service for Wye Valley NHS Trust. They will work as part of a team which strives for continuous improvement and efficiency, ensuring an accurate payroll is produced according to defined deadlines.

The Job holder will require detailed knowledge and interpretation adhering to current NHS terms and conditions, Trust's local policies, Statutory regulations and NHS directives affecting pay.

They will complete complex calculations, resolve enquiries and provide information and

advice when required. Maintaining accurate employee records by updating the National Payroll system (currently ESR - Electronic Staff Record system) is essential.

They will be an effective member of the team and co-operate to achieve goals and objectives, ensuring regular training is undertaken

Main duties of the job

Manage the provision of effective, professional and timely Payroll services within own area of complete responsibility, ensuring that the payroll is processed in accordance with required legal requirements and deadlines.

Use discretion, independent judgement and experience to plan, prioritise and manage own workload.

Support the delivery of high quality, customer focused and measurable service to all internal staff, liaising as appropriate with all levels of staff/managers within the Trust. (ranging from Band 2 - Very Senior Managers)

Advise staff and managers at all levels on complex pay related matters such as how maternity leave, shared parental leave/adoption leave, promotions, changes in hours, grade etc affect pay. This may be verbal or written advise, include sensitive information and require explanation. In some cases, this could be contentious and highly confidential.

Routinely analyse, interpret and resolve complex queries in relation to payroll activities by problem solving, decision making and using own initiative and ensuring effective communication to all key stakeholders.

Knowledge and understanding of legislation and Trust Policies e.g. to facilitate the calculation and application of PAYE, NI, Pension, SSP, SMP, Occupational Parental Leave and sickness.

Knowledge and understanding of the NHS Pension schemes.

Job description

Please see attached Job Description and Person Specification for further information regarding the Payroll Officer Role.

About us

About us Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: "The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential."

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

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