Network & Telephony EngineerNHS

Job summary

Band 6 Network & Telephony Engineer

UHNM have a requirement for a Network & Telephony Engineer to join our newly established Network Services Team. The role will support the Senior Network Engineers in the successful delivery of the internal Network services. The aim of this role is to provide technical Network support for the systems and services used by the UHNM, as well as partners of the Trust, resolving incidents passed from 1st line support in order to maintain 'business as usual'. Where appropriate, involvement in project implementation will also be required. Network Engineers work as part of the team providing support to Principal Network and Telephony Engineer and the Senior Network Engineers in delivering the Data network services across the whole of the Trust to ensure the provision of an efficient and reliable 24 hour, 365 day service

Main duties of the job

• To provide specialist support in the operational management, implementation, maintenance of data communication networks and projects assisting in the provision of continuous and acceptable service to all end users, including management and on-site supervision of approved third party service providers and contractors as well as support of the Network Engineers.
• The post holder will be required to contribute to the development and implementation of Key Performance Indicators and Critical Success Factors within the Directorate.
• Implements Data policies and procedures and proposes changes when required. Proposed changes may impact on other functions and departments.
• All staff have the responsibility to ensure they participate fully in a performance review and appraisal process ensuring that any key work objectives, targets, key performance indicators are reviewed on a regular basis with their line manager and contribute to an end of year performance appraisal.

Job description

• The post holder will develop appropriate objectives and performance plans for themselves, ensuring that these align with overall IM aims and objectives, SLAs & OLAs and adhere to national and locally defined targets and standards.
• To provide leadership to staff demonstrating high standards in order to ensure that a high quality of service is maintained.
• Responsible for the safe and proper use of IT equipment by users. Responsible for the installation, repair, and maintenance of IT equipment.
• Committed to personal professional development and a willingness to undertake the full range of training required to perform the role, contributing fully to the PDR process

About us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales.

All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential.

UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust.

At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve.