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Birmingham Customer Service & Admin

Administration Assistant- Clinical GeneticsNHS

Birmingham, B15 2TG Permanent £25,272
Posted 2 October 2026 Closing date 16 October 2026
University Rail Station (0.3 miles, direct) Edgbaston Village (West Midlands Metro) (1.5 miles, direct) Birmingham Coach Station (2.7 miles, direct)

Job summary

To provide secretarial, administrative and clerical support to Clinical staff in the care of Clinical Genetic patients.

The post holder will provide support to the secretarial/admin team ensuring patient quality standards are maintained.

Main duties of the job

To be the unit support in administration process and computer systems:

Providing support where appropriate to colleagues during induction and on-going training

Identifying and reporting ways of improving the efficiency and effectiveness of the functioning of an office/system to team leader

Ensure that the standard operating procedures are followed without compromise to patient care

Owing to the changing nature of the service, the duties and responsibilities within posts and the obligations placed upon post holders will inevitably vary and develop. In view of this, the job description will need to be reviewed and subsequently may be altered. Any resulting changes will be subject to consultation with the post holder. There will be a regular review of this job description, which as a minimum will be carried out annually by the responsible managers and the post holder

Job description

Please refer to the attached job description and person specification to view the full details for this opportunity at Birmingham Womens and Childrens NHS Foundation Trust.

When completing your application, please ensure you have evidenced how you meet the job description and person specification to include transferable experience, qualifications, skills along with professional registration details (if applicable).

Occasionally we receive a large number of applications for our roles and when that happens we sometimes bring the closing date forward, so please apply promptly to avoid disappointment.

About us

Birmingham Women's and Children's NHS Foundation Trust is the first of its type in the UK. Our Trust was formed in February 2017 to drive forward our commitment to provide the highest quality, world-class physical and mental health care for our women, children and families. Uniting our hospitals means more seamless care; more investment to make greater advances in our specialist treatment and world-leading neo-natal and fetal work. Importantly, it also gives us a greater voice in shaping the future of family-centred care.

Birmingham Children's Hospital is a UK leading specialist paediatric centre with an international reputation in several areas.

Birmingham Women's Hospital is one of two dedicated women's hospitals in the UK, with the busiest single site maternity unit, delivering more than 8,200 babies a year offering a full range of gynaecological, maternity and neonatal care.

Our Trust is committed to creating the best place to work. We believe in promoting and enhancing inclusion, diversity and equality and encourage applications from all areas of the community, who meet the criteria for the role, regardless of age, gender identity, disability, race, religion or sexual orientation.

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