ReceptionistNHS

Job summary

Working within a GP surgery- We are looking for an afternoon receptionist to join our experienced team. Four or five fixed evenings between Monday - Friday 1.30pm - 6.30pm

Main duties of the job

Include but not limited to:

Greeting & assisting patients where required who attend for appointments

Dealing with telephone or online enquiries

Processing repeat prescription requests

Working alongside Duty Doctor to ensure smooth booking of online appointment requests.

Taking & delivering messages as required according to Practice policies

Opening & closing of the buildings in line with Practice procedures

Varied Administrative duties

Job description

Key Responsibilities:

• Processing appointment requests (in person, by phone, and online)
• Handling prescription requests
• Giving out test results as directed by clinicians
• Managing home visit requests
• Answering patient queries and providing general assistance
• Filing and maintaining medical records accurately
• Performing a range of other administrative and reception duties as required

About us

Gladstone Surgery is a training doctor practice, we have 2 partners, salaried GP's and a nursing team.

We are looking to expand our reception team to aid the smooth running of the practice.