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Darlington Customer Service & Admin

Quality and Compliance AdministratorNHS

Darlington, DL2 1TS Permanent £15,778
Posted 9 October 2026 Closing date 31 October 2026
Checked 25 hours ago · still listed on NHS Jobs Closes in 13 days · 31 Oct 2026
Tees-side Airport Rail Station (0.3 miles, direct) Leeming Bar (Wensleydale Railway) (15.5 miles, direct) Interchange (7.4 miles, direct)

Job summary

Youll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesnt involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Main duties of the job

  • Provide administrative support for clinical governance, compliance, complaints and the Hospital Director.
  • Support investigations into incidents and complaints, ensuring reports are accurate and submitted within required timescales.
  • Monitor patient experience, identify trends and support improvements to service quality and patient safety.
  • Maintain accurate records and track CQC notifications, serious incident reviews and quality performance indicators.
  • Prepare quality reports, support clinical audits and policy development, and organise site Clinical Governance meetings.

Job description

Priory Hopsital Middleton St George

£15,778 per annum

Part Time 22.5 hours per week

Priory Hospital Middleton St George is looking to recruit a part time Quality and Compliance Administrator. This is a part time role of 22.5 hours per week.

Set in spacious and relaxing grounds, Priory Hospital Middleton St George, located in Darlington, County Durham, is a specialist inpatient service for adults with mental health issues, complex needs and behaviours that challenge. We are dedicated to supporting people to transfer effortlessly between the most appropriate care, meeting individual needs, enabling recovery and re-engagement within the community, and maximising life opportunities.

We accept referrals from a wide variety of public sector organisations throughout the UK, including special hospitals, psychiatric hospitals, prisons, courts, low secure units (LSUs), medium secure units (MSUs), forensic lead commissioners, social services, NHS Mental Health Trusts, GPs, the police and others.

About us

Priory is the UKs leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions including depression, anxiety, eating disorders and childrens mental health and provide residential and supported living care for autistic adults, people with a learning disability, PraderWilli Syndrome, brain injuries and older people.

We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.

For agency enquiries and applications, please view our legal statement here.

All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. Priory will cover the cost of a DBS check.

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