Patient Support OfficerNHS

Job summary

We are seeking an enthusiastic and highly motivated Patient Support Officer to join our friendly team in this Administrative and Clerical role. The Principal hospitals within County Durham and Darlington NHS Foundation Trust are Darlington Memorial Hospital, University Hospital of North Durham, Bishop Auckland Hospital and Shotley Bridge Hospital. The Cardiology and Respiratory Investigation Units comprise a Team of approximately 50 staff who provide a broad range of invasive and non invasive procedures. The successful canditate will co ordinate and maintain high quality appointment systems for Cardiology and Respiratory diagnostic services in Darlington Memorial and Bishop Auckland Hospitals in this patient facing role. The nominal base for this post is Darlington Memorial Hospital, however the successful candidate can expect to work across other sites at times for their development and the service needs. We are committed to providing learning and development opportunities to all our staff.

Main duties of the job

The successful candidate will work as part of a team in a busy Cardio-Respiratory Department. They will be responsible for co ordinating and maintaining high quality appointment systems for Cardiology and Respiratory Diagnostic Services, ensuring best utilisation of resources available. Experience of hospital based patient management systems will be desirable. They will be expected to take a leading role within a small administrative team, to ensure clinical services operate in a smooth and efficient manner.

Job description

The successful candidate will work as part of a team in a busy Cardio-Respiratory Department. They will be responsible for co ordinating and maintaining high quality appointment systems for Cardiology and Respiratory Diagnostic Services, ensuring best utilisation of resources available. Experience of hospital based patient management systems will be desirable. They will be expected to take a leading role in a small administrative team, to ensure clinical services operate in a smooth and efficient manner.

About us

If you are being interviewed you must accept an interview slot in the system to continue, even if you have arranged with the manager.

You must be able to produce ALL certificates stated essential in the person specification or you will not be able to complete pre-employment checks.

We provide hospital services from two acute sites - Darlington Memorial Hospital and University Hospital of North Durham. We have a centre for planned care in Bishop Auckland and provide care from community hospitals in Chester-le-Street, Shotley Bridge, Barnard Castle, Sedgefield and Weardale as well as over 80 other community based settings and providing care in patients' homes.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented.

Full Job Descriptions can be found in the adverts supporting documents.

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