Senior AdministratorNHS

Job summary

An opportunity has arisen for a Senior Administrator in the Mental Health Liaison Team. We are seeking an enthusiastic and experienced administrator who enjoys working as part of a team and can demonstrate a commitment to delivering a high quality administration support in an efficient and timely manner.

A key element of this role is the team performance with regard to targets for the Service and Line Management of Team Administrators. The successful applicant will have excellent communication skills, IT competency particularly in word, Excel and Outlook and a broad range of administrative experience. Working as part of a team you must be able to cover for your colleagues in their absence, ensuring the smooth running of the service.

If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this will be an excellent opportunity to develop your skills within a fast moving and dynamic environment.

Please note: This role is not eligible for sponsorship

Main duties of the job

• Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed timeframes.
• Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service.
• Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice.
• Ensure the implementation of and adherence to relevant Trust policies and procedures.

Job description

Please see attached job description and person specification

Staff benefits

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuelGenie Fuel Cards (for applicable roles)

About us

Greater Manchester Mental Health (GMMH) Foundation Trust employs over7000members of staff, who deliver services from more than120locations.

We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford,Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.

Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.

Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.

Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.