Management Assistant-GP SurgeryNHS

Job summary

Cranbrook Surgery is looking for a motivated, organised and reliable Management Assistant with previous experience working in a GP surgery. This is an excellent opportunity for someone who understands NHS general practice and is keen to support the Practice Manager with the smooth day-to-day running of the surgery.

The successful candidate will assist with administration, staff coordination, recruitment, compliance, practice policies and general management duties. We are looking for someone with excellent organisational and communication skills, good IT knowledge, attention to detail and the ability to work independently as part of a busy team.

If you have GP surgery experience, a proactive approach and a genuine interest in supporting an efficient, patient-focused service, we would love to hear from you.

Main duties of the job

Support the Practice Manager with the day-to-day running of a GP surgery. Previous experience working in a GP surgery is essential, with a good understanding of NHS primary care operations, EMIS, CQC requirements, practice policies, recruitment, HR administration and compliance. Duties include staff coordination, maintaining records, assisting with audits, preparing reports and supporting the smooth and efficient running of the practice.

Job description

To support the Practice Manager with the day-to-day management and administration of the GP surgery, ensuring efficient practice operations, compliance with NHS requirements and the delivery of a high-quality service to patients.

Main Duties and Responsibilities

• Provide administrative and organisational support to the Practice Manager.
• Assist with staff recruitment, induction, training records, rotas and HR administration.
• Support compliance with CQC requirements, NHS policies, practice procedures and governance standards.
• Maintain and update practice policies, procedures, staff records and other documentation.
• Assist with audits, data collection, reports and monitoring practice performance.
• Support health and safety, risk assessments, infection prevention and control, and other compliance activities.
• Liaise with practice staff, PCN teams, NHS organisations and external service providers.
• Assist with practice meetings, prepare agendas and take minutes when required.
• Handle confidential information appropriately and maintain strict patient and staff confidentiality.
• Undertake other reasonable management and administrative duties as delegated by the Practice Manager.

Essential Requirements

• Previous experience working in a GP surgery or NHS primary care setting.
• Good understanding of GP practice administration and NHS primary care processes.
• Excellent organisational, communication and IT skills.
• Strong attention to detail and the ability to prioritise workloads.
• Ability to work independently and effectively as part of a team.
• A professional, reliable and confidential approach to work.

Personal QualitiesThe successful candidate will be proactive, organised, approachable and flexible, with a positive attitude and a genuine interest in supporting the effective management of a busy GP surgery.

About us

Cranbrook Surgery is a friendly, busy NHS GP practice in Ilford, Essex, serving a diverse local community. Our team of GPs, nurses, pharmacists and administrative staff work collaboratively to provide safe, high-quality, patient-centred care.

We value teamwork, professionalism, confidentiality, good communication and a positive approach to work. Working with us offers an opportunity to gain valuable experience in NHS primary care management, develop your administrative and organisational skills, and contribute to the effective running of a community-focused GP surgery.

We are looking for a committed team member who takes pride in their work, is willing to learn and can help us maintain high standards of service for our patients.